Start Date- immediate/ latest 1 January 2025. l am open to temp staff in the interim. Working hours:
Monday to Thursday: 08h00 - 17h00
Friday: 08h00 - 17h00 (we usually finish around 16h00)
Role Overview We are looking for a friendly, presentable and reliable Medical Secretary / Administrator to assist with the day-to-day running of a busy specialist practice. Key Duties & Responsibilities
Front desk reception: welcoming patients and answering telephone calls
Scheduling and confirming appointments
Managing patient files and updating records
Preparing brief clinical summaries and updating reports/letters as needed
Assisting with the typing and formatting of medical reports, referral letters and motivation letters
Liaising with patients, doctors and hospital staff
Assisting with billing, accounts and basic medical aid queries
Handling emails and general administrative tasks
Ensuring the reception and office area are neat, orderly and professional at all times
Requirements & Skills
Previous experience as a receptionist/administrator is an advantage (medical practice experience beneficial but not essential)
Good communication skills (spoken and written)
Friendly, open and professional manner with patients
Neat, presentable appearance and appropriate professional dress
Basic computer literacy (email, Word, practice software can be trained)
Reliable, punctual and able to work independently
Stable employment history (we are not looking for someone who frequently changes jobs)