Job Description

Job Summary
Are you an organized, detail-oriented individual with a passion for supporting healthcare professionals and ensuring the smooth operation of medical practices? Our client is seeking a dedicated Medical Receptionist / Administrative Manager to join their team in Bloemfontein. This vital role offers the opportunity to work in a dynamic medical environment, where your skills in administration, patient liaison, and office management will contribute directly to the efficient delivery of quality healthcare services.
If you are a reliable team player with excellent communication skills and experience in medical administration, our client invites you to apply and become an integral part of their practice.
Minimum requirements

• Matric
• Non-smoker
• Certificate or Diploma in Bookkeeping
• Valid driver's license and own vehicle
• Minimum of 3 years' working experience or more in a professional environment (medical environment)
• Fluent in Afrikaans and English
• Proficient in Excel, Word, Outlook, Vertex software and GoodX
• MUST be able to work under pressure

Skills required

• Intense organisational skills
• Good moral compass
• Fast learner
• Improvise
• Telephone etiquette
• Assertive and straightforward in interpersonal interactions
• Exceptional communication skills (verbal and written)

Duties and responsibilities

• Answer and manage incoming phone calls, schedule patient appointments, and respond promptly and professionally to all inquiries
• Coordinate the assignment and scheduling of various medical procedures, ensuring each procedure performed by staff members is allocated to the appropriate individual and takes place at the correct time
• Ensure that all written reports are accurately completed and sent out in a timely manner to the relevant Drs (Doctors), maintaining clear records of all communications
• Arrange further treatment for patients by referring them to the correct healthcare professional, and maintain documentation to provide proof of every referral whenever needed
• Oversee the daily operations of the office, ensuring that all administrative processes run smoothly and that inventory levels are adequate and well-managed
• Supervise the admin staff (administrative staff), monitor their workflow, and ensure that all authorizations and patient accounts are properly and fully processed
• Organize and coordinate the use of practice vehicles, ensuring all transportation and related logistical tasks are carried out efficiently and according to requirements

Work hours
Monday - Friday: 07:30 - 16:30
2 nights a week (on-call; answering the practice phone)
2 weekends a month (answer the practice phone and perform administrative duties)
Remuneration
R 25 000 per month
IMPORTANT:

• Applications close 15 September 2025
• If you did not receive feedback within 14 days, your application is unsuccessful
• Please ensure that you use the correct reference when sending your application via email
• Only candidates who meet all our client's minimum requirements will be contacted

Mirna Butler Recruitment
Recruiter

Skills Required