Job Description

Our client in the Short-Term Insurance Industry is currently looking to employ a Medical Aid Insurance Advisor based in Port Elizabeth.
RE5 qualification would be advantageous.
Requirements:

• Minimum 1-3 years' experience as a medical aid or healthcare insurance advisor.
• Proven sales and advisory experience within the medical aid or healthcare sector.
• FAIS-compliant qualification (e.g. NQF Level 4 or higher, relevant to healthcare/insurance)
• RE5 certification (advantageous)
• Product-specific accreditation for medical aid schemes (where required)
• CPD compliance as prescribed by the FSCA.

Responsibilities and expectations but not limited to:
Client Advisory and Sales
Conduct comprehensive needs analyses to assess clients' healthcare requirements, financial position, and risk profile.
Provide accurate and professional advice on medical aid options, plans, benefits, exclusions, and pricing.
Compare and clearly explain products across various medical aid schemes where applicable.
Present tailored recommendations that align with client needs and all regulatory requirements.
Secure new business and consistently achieve agreed sales targets.
Client Relationship Management
Build and maintain strong, long-term client relationships through regular engagement and scheduled reviews.
Assist clients with applications, benefit changes, upgrades, and cancellations.
Support clients with claims-related enquiries and benefit clarifications.
Deliver ongoing after-sales service, including annual benefit reviews.
Compliance and Administration
Ensure full compliance with FAIS, FICA, Council for Medical Schemes, and FSCA requirements.
Maintain accurate and up-to-date records of advice, disclosures, and client documentation.
Complete and submit applications and policy documentation within required timeframes.
Remain informed of product updates, legislative changes, and industry developments.
Business Development
Prospect for new clients through referrals, networking activities, and lead generation initiatives.
Identify cross-selling opportunities, including gap cover and health insurance where permitted.
Represent the organisation professionally during client meetings and industry-related engagements.
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

Skills Required