Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Clinical Benefit Advisory Team
The Clinical Benefit Advisory Team (CBAT), a subsidiary of Discovery Health, comprises Medical and Legal Advisors who offer clinical and legal expertise on complex cases. The Council Liaison Managers serve as the bridge between Discovery Health and the Council for Medical Schemes, providing support to the Legal Advisors. Additionally, the Medical Review Consultants ensure that clinical cases are thoroughly reviewed, and appropriate decisions are made. The team operates regionally in Sandton and Cape Town.
Key Purpose:
This position requires the successful candidate to be able to make funding decisions for clinically complex cases as per scheme rules, in keeping with principles of evidence based medicine while promoting cost effective and quality healthcare for our members and managing interactions with external clinical providers.
Key Outputs:
The successful applicant will be responsible for but not limited to the following job functions:
Provide clinical support to the Medical Review team, PMB team, Chronic Illness Benefit, hospital case management, oncology case management, exec office, benefit compliance review, the underwriting and forensics area, as well as other business areas.
Ensuring the workflow pools and TWT are met
Participating in key clinical forums internally and externally
Daily Clinical Review - Preparing of cases, case presentation, loading member remarks and clinical exceptions, arranging second opinions/external expert opinion and follow up
Communication of funding decisions to the relevant parties
Keeping abreast with legislative and industry changes and how it affects your business unit
Keeping updated with the latest clinical thinking and attending CPD events
Identification of new trends in the medical industry, and engagement with relevant clinical stakeholders
Constant interaction and relationship building with external health care providers
Maintenance of database of funding decisions made
Support to Junior Staff and other Medical Advisors
Knowledge of Claims, coding and assisting in getting payment resolutions
Identify operational gaps and initiate improvement strategies
Clear knowledge of evidence based medicine and the application thereof
Review of clinical evidence on a case by case basis
Liaison with various business group TWGs
Knowledge and Skills:
Knowledge of Managed Care Environment
Sound knowledge of Prescribed Minimum Benefits
Excellent written and verbal communication skills in English
Basic computer Literacy in Microsoft Office applications (must be proficient in Excel)
Competencies:
The successful candidate must demonstrate the following competencies:
Role Specific Behaviours
Ensures accountability.
Action oriented
Manages ambiguity.
Attracts top talent.
Business insight
Collaborates
Communicates effectively.
Manages complexity.
Manages conflict.
Courage
Customer focus
Decision quality
Develops talent
Values differences
Directs work.
Drives engagement
Financial acumen
Global perspective
Cultivates innovation.
Interpersonal savvy
Builds networks.
Nimble learning
Organizational savvy
Persuades
Plans and aligns.
Being resilient
Resourcefulness
Drives results
Demonstrates self-awareness.
Self-development
Situational adaptability
Balances stakeholders
Strategic mindset
Builds effective teams.
Tech savvy
Instils trust.
Drives vision and purpose
Optimizes work processes
Education and Experience:
The following requirements are essential:
Matric
Qualified Medical Doctor
Full and Current HPCSA registration - Independent Practice
Minimum of two years experience in a Private hospital or clinic
The following requirements will be advantageous:
Previous Medical Advisor or managed healthcare experience
Knowledge of DH SOP's and Process experience (internal only)
Provider payment arrangements (internal Only)
Clinical coding knowledge of ICD-10 and/or CCSA
Personal Attributes or Competency Profile
The Discovery Person
Values Driven
Optimistic
Learns on the Fly
Resilient
Instils Trust
People Savvy
Drives Results
Problem Solver
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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