A leading Healthcare Hospital has a permanent position as a Medical Administrator, based in Durban.
Division: Administration
Working hours: Monday to Friday 7am - 4pm
Duties and Responsibilities:
Answering patient questions, providing information, taking and processing files and addressing complaints
Answering phone calls and calling patients and Doctors rooms to follow up on appointments
Compiling, maintaining and updating company records
Managing office inventory and working with patients and the Bureau to ensure administration is processed
Setting up appointments, scheduling meetings, distributing reports and managing the correspondence betweenthe Doctors and the patients including the Medical Aids
Attention to detail
Organisation skills
Ability to work in a fast-paced workplace
Accurately document patient information including medical records, treatments and ensuring patientconfidentiality
The Ability to reconcile the Doctors schedule to the billing software to confirm accuracy
Minimum Requirements: Education and Experience:
A minimum of a Grade 12/ Matric certificate
2 - 5 years' experience within a Medical Administrative role
Computer literacy certificate
Additional Qualifications in relation to Administration is advantageous
Knowledge and Skills:
Proficiency in computer software like Microsoft office, document management, and database software
Clerical experience
Proficiency in using all types of office equipment
Strong networking and communication skills
The ability to interact productively with superiors and peers
Computer literacy
Salary:
Market related
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