We are growing and adding a new position to our Team. We are looking for a Medical Accounts Credit Controller to do medical debtors (receive information from doctors' practices, create patient profiles, submit claims to medical aids, follow up on rejections, sending out of statements, month end and collections up to final stage). To be successful in this role, you must be a responsible team player who are accountable. You will need excellent verbal and written communication skills, as well as a preferred competency in Med-e-Mass, Vericlaim, Good-X, Elixer Live or HIMS. You must be confident in using Microsoft Office applications, such as Word, Excel and Outlook.
Duties and Responsibilities
Process remittance advices / receipts according to standard and procedure
Correct and accurate allocation of code payments
Process refunds and journals
Debtors reconciliation
Data capturing
Billing of day sheets as received from Doctors' rooms according to industry standards
Submission of accounts to medical aids/private patients
Responsible for collection of outstanding accounts
Handling all patient/medical aid queries on accounts
Responsible for correspondence with patients/medical aids in a professional manner
Reconciliation of remittance advices
Collection of co-payments/excesses
Ad hoc duties as required
Requirements
Computer literate (Microsoft Office. Outlook & Excel a must)
Any of: Med-e-Mass/Vericlaim/ Good-X, Elixir Live or Hims experience would be an advantage
Good telephonic etiquette
Fully bilingual (Afrikaans & English) - Speak, read & write
Strong administrative abilities
Good time management skills
Presentable and neat appearance
Excellent verbal, non-verbal and written communication skills
Friendly & positive personality
Able to contribute positively as part of a team
Be able to function well under pressure
Job Type: Full-time
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