Job Description

Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.
Mascor is currently looking for a Parts manager who will be responsible for facilitating customer needs and requests in a way that is informative, productive, and efficient on all basic and high spec agricultural and construction and forestry machines in all segments.

Sales

- Ensure correct diagnostics of parts needed for all segments

- Order parts in accordance with standard operating procedures

- Ensure adherence to standard operating procedures and matrix reports

- Attend to customers in all segments timeously and process orders speedily.

- Meet all sales and GP targets to budget

- Meet customer coverage targets

- Adhere to discount parameters

- Parts Sales growth to be Price inflation + 5%

- 2nd Gross Profit percentage to be at 30%

- Net profit should be greater than 6% and according to the budget set

Management

- Ensure that all parts are charged when issued

- Process all returns not invoices and ensure credit notes are issued timeously.

- Ensure that all communications are done timeously.

- Work in a progress report to show only current transactions.

- Ensure that all soft skill training objectives are achieved in the set time frame.

- Ensure that incoming goods are accurate, reporting all discrepancies and damages.

- Ensure that all received parts are binned accurately

- Ensure correct marking on parts to be binned

- Ensure that binned parts are in saleable condition

- Monitor prime bins and replenish them as required.

Housekeeping

- Ensure that the parts department is neat and tidy and includes marketing displays

- Ensure that all parts are stored in accordance with standards

Inventory

- Monitor parts availability (Breadth 2 Plus)

- Monitor stock order percentage

- Monitor Parts CSI availability.

- Monitor obsolete parts and losses (% of sales)

- Monitor stock turn year-to-date

Values and ethics

o Request or seeks out relevant information about an issue from a variety of sources to enable informed decision-making.

o Is attentive to the accuracy of data and information.

o Execute on commitments, and deliver on what was promised/undertaken

o Ensure professionalism and courteousness

o Show high levels of energy, vitality, and enthusiasm for business and organisational objectives

o Retain composure when under pressure or when opposed

o Set high goals and standards of performance

o Act on constructive feedback from others and adapt as a result

REQUIREMENTS:

Education:

Min:

Grade 12

Experience:

- 3 xe2x80x93 5 Years of Parts Sales experience

- Management experience

Skills:

- Planning skills

- Able to operate under pressure.

- Excellent skills in Microsoft 365: Outlook, Word, Excel,

- Time management

- Excellent communication skills

- Excellent judgement and decision-making skills

- Excellent sales and interpretation skills

- Management skills and Supervisory

- All employees in the Parts department

Plennegy