Job Description

Mascor Komatipoort is currently looking for a Branch Manager at their fuel site to manage, direct, promote, and coordinate the driveway and c-store.

Mascor Fuel (Pty) Ltd is a Company consisting of franchised Fuel divisions throughout KZN and in Mpumalanga. In some areas, the fuel station also has a convenience store, take-away or mini market store offering customers a one-stop solution. We offer professional and high-quality service and customer service standards.
Mascor Fuel (Pty) Ltd t/a Astron Energy Komatipoort is currently looking for a Branch Manager at their fuel site to manage, direct, promote, and coordinate the driveway and c-store.
RESPONSIBILITIES:

• Manage the recruiting of, recommending for hire, and training candidates for employment.
• Motivate, encourage, and challenge all employees to increase turn over and market share for the business.
• Responsible for Performance management.
• Ensure transparency and accountability.
• Establishing a good rapport with new and existing clients in the area.
• Manage all Labour & employee related issues.
• Report on employee performance.
• Enforce Code of Good practice.
• Enforce operating procedures, service delivery, company policies.
• Conduct regular meetings with employees to identify any challenges.
• Compile budgets for each subdivision.
• Be aware and involved in all responsibilities for all supervisors, ensuring capability to perform all their duties and knowledge of the sub systems.
• Identify, evaluate, and manage strategic risks and opportunities.
• Ensure compliance with industry policies and procedures.
• Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies, and capturing growth opportunities.
• Maintain fruitful relationships with current customers and establish good relationships with new ones.
• Develop and oversee sales and marketing strategies.
• Manage daily operations, especially customer service and finance activities, and make improvements as needed.
• Continuously increase the company footprint.
• Manage all procurement. New products. Price sensitive products.
• Act as the liaison when Upgrading Franchises, New Ventures & building improvements.
• Sub systems to be checked and verified.
• Merchandising to be checked daily.
• Vendor policies to be adhered to.
• Plan and execute marketing, advertising & competitions. In House & external.
• Manage profit margins on all products.
• Manage inventory levels including waste, shortages & shrinkage.
• Report on net profit, sales & inventory control. Selling stats and order patterns.
• Manage monthly documentation and balancing of sub systems to Equip.
• Verify expenses versus budget daily.
• Plan, co-ordinate & control purchases, sales, and margins.
• Liaise with Head Office, Suppliers, and the local Community on a regular basis.
• Build and maintain a service excellence relationship with current and new customers.
• Oversee customer accounts and ensure updated accounts are reconciled.
• Manage the upkeep of Company properties.
• Verify and manage utility accounts.
• Verify and manage all Company assets ensuring excellent maintenance and upkeep thereof.
• Maintain brand image as well as company image.
• Adhere to Franchise standards.

Job Requirements
REQUIREMENTS:

• Min: Grade 12
• Ideal: Diploma in business management

EXPERIENCE:

• 5 - 10 years' experience in the fuel & convenience store industry.
• Knowledge of MS Office and databases.
• Knowledge of driveway operations.
• Knowledge of shift work.

SKILLS:

• Self-motivated.
• Interpersonal skills - ability to communicate with staff and customers.
• Planning skills - align the Driveway/C-store to the Mascor/Astron Energy/Freshstop vision & mission.
• Numeracy skills.
• Time management.
• Ability to work under pressure.
• Ability to supervise staff.
• Flexible in assignments, working hours and tasks.
• Customer skills.

Apply

Skills Required