Job Description

Position: Marketing & Social Media Coordinator
Working Hours: Monday-Friday, 9 AM-6 PM EST
About the company
The client's company is a growing online business specializing in unique and meaningful products for its community. They are looking for a talented, self-driven Marketing & Social Media Coordinator to join their team and take charge of their design, customer engagement, and online presence--allowing their founder to focus on B2B sales and growth.
Role Overview
This is a full-time remote role requiring creativity, strong communication skills, and hands-on experience in marketing, social media, and process management. The ideal candidate will have a passion for design, be highly organized, and be able to work independently with minimal supervision.
Key Responsibilities

• Design Creation: Produce 5-10 new product designs weekly using Canva
• Customer Service: Manage customer service emails and respond to order notes in a timely and professional manner
• Social Media Management:

• Post regularly across platforms (Instagram, Facebook, TikTok, etc.)
• Engage with followers and respond to comments/messages
• Monitor and report on ad performance

• Brand Growth Support: Maintain consistent brand tone and visual identity across all channels
• Process Management: Ensure smooth execution of recurring marketing and customer engagement tasks
• Assist with brand deal applications on marketplaces such as

and . * Conduct brand deal outreach effectively
Requirements:

• Must be Muslim and understand the cultural and community context of our brand
• 2+ years of experience in marketing, social media management, or a related field
• Strong design skills using Canva (or similar tools)
• Excellent written and verbal English communication skills
• Experience managing customer service inquiries via email or chat
• Highly organized, self-motivated, and able to work independently
• Familiarity with running and monitoring social media ads is a plus

Work Schedule

• Full-time, 40 hours/week
• Flexible working hours, but consistent availability during peak customer service times is required
• Exclusively dedicated to the client.

Skills Required