Job Description

Job Summary Hotel based in Muldersdrift i s looking for a Marketing / PR & Events Assistant. Assisting with: Marketing Public Relations Officer Sunday Lunch Bookings and Follow up feedback Special Events Coordinator Duties: Events: Plan Year Calendar (Major Events & Minor Restaurant Observances) Plan any Bridal shows during the year Establish dates and block on Apex Request rates for event packages from reservations Check marketing collateral received by Head office, request changes if needed Request menu from kitchen, check menu and request changes if needed Schedule / post event on social media channels Schedule follow up post boosts Check bookings for event Plan / order decor, tablescapes, configuration, live entertainment, kids entertainment and refreshments Prepare stationary for event Programme menu price on PlusCentral On event day ensure decor is available, make centrepieces if needed. Assist with setup to ensure the event matches the vision Ensure Operations have the correct and updated booking sheet for the events Post on social media during the event or immediately after Arrange break down instruction with the manager on duty Day after do decor count and ensure all rented items are present Return decor to supplier/company Social Media: Manage all Social Media Platforms (posting, answering enquiries, scheduling posts, create events) Check Apex and plan for all guest experiences during the week/weekend Check daily birthday mentions, anniversary mentions, romantic turndowns Check Sunday lunch and daily check ins for major events Monitor stationary levels and order if needed Check marketing stock levels and order Purchase marketing stock Prepare game drive snack packs when ordered Prepare any special gifts/platters etc requested by function organizers or conference organizers Design all inhouse specials Design and print daily menus Print all function directional signages Print wedding directional signages to venues Order all outdoor signages Redesign and update all portfolios: weddings, conference, banqueting, guest experiences, activity info sheets, supplier sheets etc Submit database updates to head Order main gate flags Print marketing material and daily operating information for front office and other departments Prepare minutes for Directors Meetings monthly Attend Directors' & Marketing Meetings Attend weekly function sheet meetings Make Gift Vouchers as requested Interact with guests during meals or around the property Monitor and reply to guest reviews online Provide general admin assistance to all departments Assist at Conference centre if needed Monitor website and inform head office or changes needed Take Sunday Lunch Bookings and payments Do follow up after event calls for Sunday lunch Requirements: Grade 12 A formal qualification will be an advantage At least 2+ years' experience in events or social media / PR Excellent communication, organizational and administrative skills
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