Job Description

Job Summary
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Hotel
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based in
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Muldersdrift i
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s looking for a
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Marketing / PR & Events Assistant.
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Assisting with:
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Marketing
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Public Relations Officer
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Sunday Lunch Bookings and Follow up feedback
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Special Events Coordinator
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Duties:
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Events:
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Plan Year Calendar (Major Events & Minor Restaurant Observances)
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Plan any Bridal shows during the year
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Establish dates and block on Apex
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Request rates for event packages from reservations
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Check marketing collateral received by Head office, request changes if needed
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Request menu from kitchen, check menu and request changes if needed
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Schedule / post event on social media channels
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Schedule follow up post boosts
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Check bookings for event
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Plan / order decor, tablescapes, configuration, live entertainment, kids entertainment and refreshments
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Prepare stationary for event
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Programme menu price on PlusCentral
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On event day ensure decor is available, make centrepieces if needed.
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Assist with setup to ensure the event matches the vision
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Ensure Operations have the correct and updated booking sheet for the events
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Post on social media during the event or immediately after
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Arrange break down instruction with the manager on duty
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Day after do decor count and ensure all rented items are present
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Return decor to supplier/company
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Social Media:
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Manage all Social Media Platforms (posting, answering enquiries, scheduling posts, create events)
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Check Apex and plan for all guest experiences during the week/weekend
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Check daily birthday mentions, anniversary mentions, romantic turndowns
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Check Sunday lunch and daily check ins for major events
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Monitor stationary levels and order if needed
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Check marketing stock levels and order
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Purchase marketing stock
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Prepare game drive snack packs when ordered
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Prepare any special gifts/platters etc requested by function organizers or conference organizers
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Design all inhouse specials
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Design and print daily menus
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Print all function directional signages
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Print wedding directional signages to venues
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Order all outdoor signages
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Redesign and update all portfolios: weddings, conference, banqueting, guest experiences, activity info sheets, supplier sheets etc
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Submit database updates to head
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Order main gate flags
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Print marketing material and daily operating information for front office and other departments
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Prepare minutes for Directors Meetings monthly
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Attend Directors' & Marketing Meetings
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Attend weekly function sheet meetings
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Make Gift Vouchers as requested
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Interact with guests during meals or around the property
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Monitor and reply to guest reviews online
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Provide general admin assistance to all departments
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Assist at Conference centre if needed
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Monitor website and inform head office or changes needed
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Take Sunday Lunch Bookings and payments
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Do follow up after event calls for Sunday lunch
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Requirements:
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Grade 12
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A formal qualification will be an advantage
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At least 2+ years' experience in events or social media / PR
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Excellent communication, organizational and administrative skills
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