POSITION PURPOSE
Responsible for developing, recommending, and implementing the Centre's marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needed. Develops and delivers sales and marketing training programs to Tenants and operational staff. Oversees customer relations and ensures that the Company's professional reputation is projected and maintained. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Informs Insurance and management of possible insurance claims timeously
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for developing and implementing effective marketing programs.
a. Development of long and short term marketing plans.
b. Conducts market research and develops marketing strategies to complement and support Body
Corporate goals and strategic objectives.
c. Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
d. Constructs and monitors the marketing budget.
e. Develops and implements training, promotion, and advertising programs that further marketing objectives. Compiles promotional materials.
f. Maintains and updates Outlet Park website
2. Assumes responsibility for developing and maintaining effective public relations with customers, marketing professionals, and external business contacts.
a. Establishes and implements effective communication with outside contacts.
b. Ensures that requests and questions are promptly, appropriately, and courteously resolved.
c. Ensures that the Company's professional reputation is maintained.
3. Assumes responsibility for establishing and maintaining effective working relationships and coordination with Body Corporate.
a. Provides assistance and support as needed.
b. Keeps management informed of area activities and of any significant concerns.
c. Completes required reports, records, and related documents accurately and promptly. d. Attends meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Stays informed of developments in the marketing field and of markets affecting Company operations.
b. Completes special projects as assigned.
5. Assumes responsibility for the effective operations management of Building and facilities.
a. Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
b. Liaises with Owners / Tenants with regards to operational problems. c. Responds to emergency call outs.
d. Day to day running and control of:
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