Job Description

Job Summary
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Red Ember Recruitment, on behalf of our client, is seeking a Marketing Coordinator to join a dynamic and energetic luxury hospitality team. This role supports the Senior Marketing Executive in achieving department targets by implementing strategies that maximize brand recognition, drive sales, and enhance guest experiences.
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Key Responsibilities:
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Collaborate with hotel teams on public communications and PR efforts.
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Provide content support to sales teams managing OTAs, OTOs, and traditional trade relationships.
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Deliver high-quality marketing and communication materials.
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Coordinate marketing-specific site inspections with media and PR agencies.
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Design and produce all brand creative content and collateral.
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Support the wider marketing function on campaigns, projects, and additional workload as required.
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Achieve quality improvements in response to market feedback.
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Negotiate pricing for marketing materials to achieve cost savings.
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Assist in executing digital marketing campaigns across SEO/SEM, social media (Facebook, Instagram, LinkedIn), email, and website channels.
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Coordinate and track email marketing campaigns, including audience segmentation and performance reporting.
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Monitor campaign performance using Google Analytics and social insights dashboards.
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Support website content updates and light CMS work (e.g., WordPress).
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Stay up to date with digital marketing best practices, tools, and trends.
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Identify trends and insights to optimize marketing spend and performance.
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Instrument conversion points and optimize user funnels.
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Evaluate emerging technologies and provide thought leadership where appropriate.
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Experience and Skills:
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1-3 years of experience in digital marketing, social media, or content coordination.
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Basic understanding of the hospitality and luxury wine industry is a plus.
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Familiarity with SEO/SEM, PPC, content strategy, and community engagement.
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Proficiency with social media tools: Hootsuite, Later, Meta Business Suite.
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Experience with analytics tools: Google Analytics, Facebook Insights.
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Knowledge of email platforms like Mailchimp, Campaign Monitor, or similar.
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Knowledge of CMS platforms: WordPress or similar.
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Graphic design skills: Canva, Adobe Creative Suite (InDesign, Photoshop, Illustrator), MS PowerPoint.
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Inherent Requirements:
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Diploma or Bachelor's degree in Marketing.
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Strong process orientation and service delivery.
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High attention to detail and quality standards.
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Innovative and results-driven mindset.
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Ability to work effectively under pressure.
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Team player with cross-organizational collaboration skills.
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Analytical mindset with the ability to translate metrics into actionable insights.
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Curious, collaborative, and eager to grow in a fast-paced marketing team.
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Benefits
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50% Medical Aid Contribution
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3% Provident Fund Contribution
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Annual Increases and Bonuses
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Staff transport available at a subsidised amount on Franschhoek, Paarl, Stellenbosch and Wellington routes
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HotelJobs
Recruiter

Skills Required