Job Description

:
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.
We're looking for a Marketing & Content Coordinator to help bring our creative direction and content strategy to life. This role works closely with leadership to shape brand messaging and translate big-picture ideas into compelling, consistent content across digital channels.
This is a hands-on creative role where you'll contribute to strategic thinking while actively creating content-writing copy, designing visuals, and publishing posts-alongside an in-house content creator.
PLEASE NOTE:

• Working Hours: Mon - Fri, 8:30 AM - 5:30 PM EST (3:30 PM - 12:30 PM South African Time) These working hours are subject to change depending on daylight savings and/or the operational requirements of the company.
• Work Environment: This is a fully remote working role.
• You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Key Responsibilities:

• Partner with leadership to develop and refine creative direction, brand messaging, and content strategy
• Lead the implementation of content plans across social media and digital channels
• Write clear, engaging copy for social posts, campaigns, and digital content (B2B & B2C)
• Design on-brand graphics for social media, campaigns, and marketing materials
• Publish and manage content across social platforms, ensuring consistency, quality, and timing
• Turn high-level ideas into practical creative plans, campaigns, and content calendars
• Lead regular planning and review sessions with the internal content team
• Review, refine, and approve content to ensure brand alignment and high standards
• Collaborate with internal teams to support company initiatives and launches
• Stay up to date with social media, branding, and digital marketing trends

Requirements:

• Experience in marketing, content creation, digital marketing, or a similar creative role
• Strong graphic design skills with hands-on experience using tools like Adobe Creative Suite, Canva, or similar
• Excellent writing skills, with the ability to adapt tone and messaging for different audiences and platforms
• Proven experience creating and publishing content across social media platforms
• Comfort working across both B2B and B2C content
• A creative thinker who can also execute-ideas don't just stay in your head
• Organized, proactive, and comfortable taking ownership of projects

If you are not contacted within 14 working days, please consider your application unsuccessful.

Skills Required