Job Description

Role OverviewWe are seeking a detail-oriented French-speaking Quality Analyst to deliver comprehensive Quality Assurance and Testing services in a fast-paced, Agile environment. You will be responsible for ensuring the quality, reliability, and functionality of all channel-related solutions prior to deployment in the live environment. Your work will directly enhance user experiences by identifying defects, ensuring robust test coverage, and collaborating closely with cross-functional teams, especially UX/UI.Key ResponsibilitiesDevelop and execute manual test cases aligned with business and technical requirements.Document, maintain, and analyse test results, including historical trends and reporting.Identify and record anomalies with clear, reproducible steps for developers.Review functional specifications early to identify defects and suggest improvements.Participate in root cause analysis and escalate process issues when necessary.Ensure all product changes (e.g., bug fixes, enhancements) are properly documented.Collaborate with cross-functional teams to clarify requirements and resolve issues.Attend and contribute to Agile ceremonies including:Sprint PlanningDaily Stand-upsSprint ReviewsRetrospectivesDemosActively participate in continuous improvement, code quality, and team collaboration efforts.Support usability testing to validate alignment with UX/UI principles and customer expectations.Education & CertificationsMatric (Grade 12) CompulsoryISTQB Foundation Certification in Software Testing CompulsoryRelevant IT Degree or Diploma PreferredExperience Required2+ years experience in manual testing within UX/UI-driven projects.Prior exposure to FinTech, banking, telecommunications, or e-commerce environments.Experience testing mobile apps and digital platforms.Familiarity with UX/UI design principles and their application in product development.Working knowledge of Agile/Scrum environments and associated tools.Core CompetenciesDeep understanding of QA methodologies, user journeys, and UAT processes.Strong attention to detail and analytical thinking.Proficiency in preparing and managing QA/testing documentation.Working knowledge of usability testing tools and their application in UX evaluation.Comfortable working in collaborative, cross-functional Agile teams.Self-motivated, solutions-driven, and committed to continuous improvement.Knowledge of financial products, digital wallets, mobile payments, and payment ecosystems is advantageous.

Ovations Technologies