Job Description

Manager, Warehouse & Logistics

Midrand, South Africa

You will manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse, ensuring quality standards are met at every turn.


You will be exceptionally meticulous, and able to track multiple facets of the warehouse at any given time. Achieving inventory accuracy, coordinating orders, and tracking shipping times, overseeing the fulfilment of millions of product orders every year.


You will contribute to the creation and implementation of best practice transport & logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance. Identifying and driving the fundamental changes necessary to orient the behaviour of teams towards customer needs

Your key responsibilities

Provide direction, leadership and mentoring to the Internal & External Logistics' staff to meet the long-term goals of the Supply Chain Ensure proper alignment and efficient teamwork with key clients and partners on site (Facility Management, Production, QHSE, Customer Experience, Planning and other support functions. Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals Implement a performance-driven culture through Continuous Improvement/ Lean/ Kaizen principles and concepts Provide overall direction to the Internal Logistics teams including Goods Inbound, Goods Outbound/ Outbound Deliveries. Ensure a high level of focus on health & safety, housekeeping stock management/ stock accuracy, allergen control, & labelling Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping Train and manage the warehouse team to solve day-to-day operational issues and reach short-term and long-term performance goals Oversee daily operations, while controlling and managing inventory and logistics Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Manage daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed Meet regularly with warehouse leads to review, analyse, and develop actionable plans for productivity and loss prevention Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages

We offer

A chance to impact millions of consumers every day - sustainability embedded in all we do A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on. A community where your voice matters - it is essential to serve our customers well.

You bring

A Degree in operations, supply chain, logistics or equivalent. An MBA or master's degree advantageous 10+ years' experience managing internal & external logistics and leading teams Must have knowledge of: Food Safety, Warehousing. With Knowledge on topics related to food safety: GMP, FSSC 22000, Food Defence, Food Safety. Knowledge in International Standards (ISO 9001, OHSAS 18001, ISO 14001) Strong influencing and interpersonal skills with ability to work with multifunctional teams Business acumen and ability to interact with technical counterparts Good analytical skills, data-driven decision making Excellent problem-solving skills and leadership qualities Comfortable delivering frequent direct written and oral feedback Planning and organizing Influencing and inspiring teams Stakeholder management Ability to travel nationally and internationally

About dsm-firmenich

At dsm-firmenich, we don't just meet expectations - we go beyond them.


Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.



From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.



And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas. They're essential to our future.



Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.



We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.



We welcome candidates from all backgrounds -- no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.



And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.

Agency statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.