Manager, Relationship Diners Club

Western Cape, WC, ZA, South Africa

Job Description

Job Overview

Business Segment:

Business & Commercial Banking

Location:

ZA, Western Cape, Western Cape, Western Cape

Job Type:

Full-time

Job Ref ID:

80345031A-0001

Date Posted:

7/24/2025







Strategically drive the Diners Club CVP across the corporate, travel & Bank segments. Achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholder, whilst building a sustainable, profitable, and balanced portfolio.



Represent the Diners Club brand appropriately in all interactions. Maintain confidentiality for clients and stakeholders. Exhibit expertise in Diners Club products and services. Achieve specific performance targets and activate new accounts. Manage a sustainable pipeline and grow existing accounts through a CRM strategy. Provide exceptional service to Key Accounts with regular communication. Aim for at least 70% penetration in cross-sell and up-sell opportunities. Minimize client attrition to below 5%. Understand industry processes and customer payment practices. Ensure profitability and manage risk effectively. Provide timely feedback and reporting as required



Qualifications



Minimum Qualifications

Type of Qualification:

Degree or equivalent

Field of Study:

Business Commerce



Experience Required



Understanding of engagements with corporates and who are the decision makers within.

Understanding the types of legal entities in SA.

Knowledge of procurement practices.

Broad understanding of business travel or travel industry landscape would be beneficial.

Card and payments experience would be an advantage.

Minimum of 3 years' experience in a target driven sales environment, Computer literacy, particularly Excel (spreadsheets and data interrogation etc.), Strong team player for collaborative management of customers.

The role is remote, but travel to clients within the Western Cape is required.

Additional Information



Behavioral Competencies:



Problem Solving

Planning

Decision Making

Team Player



Technical Competencies:



MS Word / Excel / PowerPoint

An understanding of Risk/Credit evaluation

Financial Management (Financial)

Product and Services Knowledge

Risk Awareness



Please note:

All our recruitment processes comply with the applicable local laws and regulations.



We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za



Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1471889
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Western Cape, WC, ZA, South Africa
  • Education
    Not mentioned