Job Description

1. Job Purpose

To lead and manage the Quality, Production, and Engineering functions with primary focus on ensuring product quality, process integrity, and customer satisfaction. The role ensures compliance with international quality standards (ISO), drives continuous improvement, and supports manufacturing excellence through robust quality assurance, effective production processes, and reliable engineering systems.

2. Key Responsibilities

A. Quality Assurance (QA)

Collaborate with the SHERQ Manager to develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001 and customer-specific requirements. Establish, review, and enforce quality policies, procedures, and standards across all departments. Oversee internal audits, management reviews, and supplier quality evaluations to ensure full compliance. Lead document control, process validation, and change management to maintain system integrity. Drive customer satisfaction initiatives and ensure quality requirements are embedded in all production processes.
B. Quality Control (QC)

Oversee incoming, in-process, and final inspection processes to ensure conformance to specifications. Monitor and analyse non-conformance reports (NCRs), defect trends, and process capability (Cp, Cpk) data. Lead root cause analysis and corrective/preventive actions (CAPA) for internal and customer issues. Ensure calibration and maintenance of measuring and test equipment. Manage quality documentation including inspection records, control plans, FMEAs, and PPAP submissions. Ensure adherence to control plans, standard operating procedures (SOPs), and inspection criteria.
C. Production Oversight

Support production teams in maintaining process discipline, quality at source, and first-pass yield improvement. Collaborate with production managers to ensure that process controls are followed and deviations are addressed immediately. Participate in daily production meetings to review performance, scrap, and rework trends. Promote 5S, Lean Manufacturing, and error-proofing (Poka-Yoke) initiatives to reduce variation and waste.
D. Engineering and Continuous Improvement

Partner with engineering teams to ensure product and process designs are aligned with quality standards. Support new product introduction (NPI) through advanced quality planning (APQP) and validation. Drive continuous improvement projects targeting reduction of customer complaints, scrap rates, and rework costs. Oversee maintenance and calibration of production and quality testing equipment. Champion root cause and corrective action methodologies (8D, Fishbone, 5 Whys).
E. People and Stakeholder Management

Lead, mentor, and develop QA/QC, production, and engineering staff to enhance technical competence and accountability. Facilitate quality awareness and training programs for all levels of the organisation. Communicate effectively with customers, suppliers, and management on all quality-related issues.

3. Minimum Qualifications

Educational Requirements

National Diploma (NQF Level 6) or Bachelor's Degree in: Quality Engineering Industrial / Mechanical / Manufacturing Engineering Production Management or related field
Experience Requirements

5 to 7 years of experience in a manufacturing or automotive environment, including: 2 to 3 years in a supervisory or team leader role in quality, production, or process engineering. Hands-on experience with Quality Assurance (QA) and Quality Control (QC) practices. Exposure to ISO 9001 Practical knowledge of root cause analysis and problem-solving tools (8D, 5 Whys, Fishbone).
Required Competencies

Strong understanding of quality and production processes. Ability to lead teams, monitor performance, and drive continuous improvement. Good analytical and problem-solving skills. Sound communication and reporting ability. Proficient in Microsoft Office and basic data analysis. Knowledge of ERP or QMS systems (advantageous).
Job Type: Full-time

Application Question(s):

Do you have experience in a manufacturing or automotive environment? Do you have hands-on experience with Quality Assurance (QA) and Quality Control (QC) practices? Do you have exposure to ISO 9001?
Work Location: In person