Job Description

Job Purpose

To manage the daily operations of properties, advertise vacant properties, and handle tenant relations.

Key Performance Areas

Set rental rates, negotiate and enforce lease agreements. Mange expiring leases Develop and maintain a Property Management Database for effective allocation of space and recoveries. Identify appropriate service providers, manage SLA's (Service Level Agreements), and ensure that sound relationships are maintained. Manage the FMLA (Full Maintenance Lease Agreement) with the relevant financial service provider, and control the issue of vehicles Investigate and address tenant complaints Inspect vacated properties and secure them to prevent vandalism Contract and supervise repairs and maintenance work of the properties. Collect rent, deal with late payments, and handle operating expenses. Inspect properties and arrange for repairs and new materials as required Oversee maintenance and upkeep of facilities and tenant satisfaction. Schedule routine maintenance like landscaping, mowing lawns, replacing roof tiles, repairs of roof leaks, cleaning of gutters and down pipes Oversee a team of resident and external maintenance staff Assist tenants with maintenance requests Arrange contracts for maintenance, trash removal, landscaping and other ongoing services and managing disputes with these service providers where appropriate Oversee the process of preparing properties for new tenants. Perform inspections after tenants leave to make sure they didn't cause any damage to the property during the time of their lease. Ensure facilities adhere to health and safety regulations Report property's financial status Manage building occupancy Develop, implement and maintain policies, processes and procedures related to Contract Management to ensure effective property management Implement a Facility Management Master Plan (FMP) Manage the implementation of property projects, including; project concept, project design, project planning, financial and risk management, partnering, contract development and administration and supervision of the construction project to completion Set goals and develop plans for business and revenue growth. Driving Key Performance Indicators (KPI's) ensuring that Health, Safety and Environmental requirements are adhered to. Maintain the human capacity and competence in the Property Management & Development to be able to provide sustainable tenant support Undertake continuous training and development Provide technical expertise to the team Maintain the human capacity and competence in the Property Management & Development to be able to provide sustainable required support Manage, coach and develop a high performing Property Management & Development team that meets agreed objectives and which delivers best practice results, added value and continuous improvements Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them Manage and lead the team, ensuring adequate staffing levels Motivate and coach the team to operational success Monitor the completion of tasks and ensure good performance and record on appropriate systems search, plan, and implement new target market initiatives. Prepare the annual Property Management and Development budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects Contribute to the creation and implementation of best practice Property Management and Development vision, strategy, policies, processes and procedures to aid and improve operational performance Contribute to new business initiatives and projects and review and communicate the impact on Property Management and Development activities Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Property Management and Development strategy Communicate with stakeholders the impact of market change and potential effects on Property Management and Development. Recommend solutions without compromising quality or service while optimising cost Liaise and communicate with other departments, customers, suppliers and other service providers Ensure an effective interface with other departmental staff is maintained

Job Requirements

Key Knowledge & Skills

Knowledge of:


Working knowledge of property regulations. Proficiency in Microsoft Office and property management software. Understanding of marketing and accounting principles. Strong organizational and time management skills. Excellent communication and negotiation skills. Good customer service skills Fully understanding property management and its financial aspects. In depth knowledge of all rules and regulations surrounding property management. Competency in MS Office and relevant databases and software. Customer focus and bottom-line orientation. Well organized with excellent time management skills. The ability to sell products and services. Business management skills. Persuading skills. Ambition and a desire to succeed. Reliability

Competencies (Job Specific and Behavioral)

Analytical Thinking and Attention to detail Anticipating and Managing Change Focus and Alertness Holistic / Big Picture Thinking Creativity / Innovation Judgement and Decision-Making Problem Solving Mechanical/ Physical Reasoning Action Orientation and Decisiveness Adaptability / Flexibility Assertiveness Drive (Results Orientation) Excellence / Quality Orientation Excellent interpersonal skills Good communication skills

Minimum Qualifications:

Degree/Advanced HND in Real Estate, Property Management, Business Administration or a related field. (NQF level7).

Minimum Experience:

Minimum of 5 years' experience as a manager in property management and development.

Closing date:

03 October 2025.

CONTACT PERSON

Ms. Brenda Berries



Tel: 012 305 3099



Please apply online https://necsa.mcidirecthire.com/External/CurrentOpportunities before the closing date.

Important:

Necsa Group is committed to Employment Equity when recruiting. Therefore, priority will be given to African Females, African Males, and people with disabilities, in support of achieving our Employment Equity targets.

GENERAL:

Should you not hear from us within 30 days of the closing date, please consider your application unsuccessful.