Job Description

Job Summary

The Manager: PR and Communications, is responsible for curating, developing, implementing, and maintaining the organisations public image, reputation and media strategy. Liaise with customers to know their needs. More importantly, supervise the creation of media content and releases in social media, ensuring effective media coverage.

Position Purpose with Specific Accountabilities:

• Arrange photography and/or press coverage for special events;
• Oversees and produces, from concept to completion, a broad array of digital and/or print promotional and communication materials for the organisation;
• Ensure that all materials present a clear, unified, and positive image for the organization and/or brand;
• Plans, prepares, and distributes original promotional content such as articles, news and press releases, email, blog and social media posts, and other updates on behalf of the organisation;
• Promotes and attends special events and functions; promotes and reports on corporate milestones and activities such as company goals and projects; new products or services; community service activities; and new hires, promotions, and retirements.

• Create informative and interesting press releases, press kits, newsletters, and related marketing materials;
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction;
• Prepare detailed media activity reports;
• Plan and manage the design, content, and production of all marketing materials;
• Work with the Head: Channel, Marketing, Brand to generate new ideas and strategies;
• Supervise projects to guarantee all content is publication-ready;
• Create communication and marketing strategies for new products, launches, events, and promotions;
• Respond to communication-related issues in a timely manner;

Qualifications and Experience:

• Bachelorxe2x80x99s Degree in communications, journalism, public relation or relevant field;

• A minimum of 6 yearsxe2x80x99 experience in a similar role;
• Proven experience creating targeted content is advantageous;
• Strong knowledge of communication practices and techniques;
• Outstanding written and verbal communication skills;
• Must be able to multitask and work well under pressure;
• Excellent organisational and leadership abilities;
• Working knowledge of MS Office with Power Point and excel reporting.

Recommended Skills and Abilities:

• Exceptional analytical and strategic thinking skills to promote information xe2x80x93 interpret data and make decisions based on information;
• Superb leadership and collaboration capabilities, to identify and address issues quickly and efficiently;
• Excellent communication and interpersonal skills to convey critical information, explaining complex processes and procedures, with colleagues, peers and management;
• Above average people skills;
• Good at keeping peace and manage conflict in the company;
• Advanced ability to drive creativity and innovation;
• A successful negotiator and influencer;
• Analyse information quickly with good problem-solving skills;
• Real listening skills and respect for keeping information private;
• Problem-solving skills assisting in identifying and addressing issues quickly and efficiently.

Financial Management:

• Develop the budget by identifying activities and costs, preparing the budget and submitting it annually and as required;
• Manage expenditure by tracking spend against budget allocations, approving expenditure, address any budget variances and provide feedback monthly and as required.

Governance:

• Participate in MANCO and sub-Committees by preparing reports, presenting reports, answering queries and implementing decisions as required;
• Manage the development and implementation of policies and procedures by reviewing policies, identifying policy gaps, drafting policies and managing implementation of policies annually and as required;
• Monitor compliance with policies and procedures, identify areas of non-compliance, address non-compliance and track improvements as required;
• Monitor legislative and regulatory changes by reviewing the landscape, identifying changes, analysing and interpreting the impact of the changes, integrating changes into the policies and procedures and communicating these changes as required.

Staff Leadership and Management:

• Define the staff requirements by reviewing the workload, defining work allocations and developing job profiles as required;
• Resource the team by retaining, recruiting, selecting and appointing staff as required;
• Induct staff members by managing the development of an induction programme, monitoring performance and supporting the development of new staff members as required;
• Manage the performance of staff by agreeing on performance expectations, building relationships with staff, motivating staff, providing staff with feedback, supporting staff development, addressing areas of non-performance and implementing corrective action monthly and as required;
• Develop staff members by consulting with staff to identify learning areas and paths, supporting the development of the staff member, coaching and mentoring and tracking impact of learning monthly and as required;
• Manage the implementation of HR policies and procedures by tracking compliance, identifying areas of concern and implementing corrective action as required.

Communications Portfolio:

• Set the strategic direction and monitor the execution of internal and external communications, and ensure that brand standards and compliance in communications is adhered to;
• Ensure that potential areas of crisis or issues are identified and oversee the implementation of the crisis / issues management plan.

Physical requirements:

• Ability to travel nationally (ad-hoc and if required).

Please Note:

• Should you not be contacted within 2 weeks, consider your application unsuccessful

Cortez

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