Job Description

Job Purpose

To plan, manage and monitor the implementation of all activities and processes in the parts warehouse. To continuously enhance service delivery that will maximise profit through the management of stock.

Position Overview

Specific Role Responsibilities

Generic Job Outputs

Process

Conduct daily perpetual stock takes, identify and investigate discrepancies and update system as required. Contribute to the development of the appropriate strategy and set targets within area of accountability. Define standard operating procedures (SOPs). Develop, implement and control mechanisms to safeguard assets and warehouse stock in line with organisational and M/Importer policies and procedures. Implement and manage end-to-end processes. Manage operational risk and risk mitigation initiatives. Manage and monitor warehouse stock levels and stock accessibility in order to ensure stock availability for sales. Manage returns for credit on a daily basis Manage returns for credit. Manage supplier relationships to measure performance, quality assurance and agreed delivery timeframes to ensure availability of warehouse stock. Monitor and report on progress against operational plans and adjust where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems by applying the necessary discretion and guidelines.

Finance

Manage financial activities in line with approved policies and procedures Manage, monitor and report on budget variances and provide solutions.

Client

Ensure the timely availability of parts, products and accessories, to enhance satisfaction and retention of customers. Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business. Build sustainable relationships with customers that contribute to a culture of customer service excellence. Plan, manage and monitor processes to ensure customer service excellence.

People

Create an engaging, enabling and productive work climate aligned to the employee value proposition. Ensure staff have adequate technical knowledge and skills Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Manage the utilisation of staff in a proactive and efficient manner. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values.

Qualifications and Experience

Minimum Qualification

NQF 7 or higher in supply chain management/Procurement/warehouse management will be advantageous

Minimum Experience

3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience

Skills and Personal Attributes

Minimum Requirements

* A broad understanding of the motor and/or the logistics and /or transport industry and legislation relating thereto