Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co- ordinate projects.
Qualifications
Essential Qualifications:
Education: National Diploma or Degree in Business or Commercial field
Experience:

• Minimum of 5-7 years in Personal and Private Banking sector
• Extensive experience in a service and operational role
• Comprehensive working knowledge of branch operational requirements from both branch and client perspectives

Critical Skills:

• Demonstrated ability to manage complex operational processes
• Proven track record in infrastructure optimisation
• Strong analytical and problem-solving capabilities
• Excellent communication and leadership skills

Candidates must meet all stated qualifications to be considered for this pivotal role. The successful applicant will be expected to contribute significantly to the operational efficiency and client service excellence of our organisation.
Additional Information
Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Embracing Change
• Following Procedures
• Generating Ideas
• Making Decisions
• Providing Insights
• Resolving Conflict
• Seizing Opportunities
• Taking Action
• Team Working
• Understanding People

Technical Competencies:

• Banking Process & Procedures
• Customer Understanding ( Consumer Banking)
• Data Management (Administration)
• Infrastructure and Platforms Support
• Planning, Forecasting and Budgeting
• Risk Identification
• Workspace Management