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Location: Randburg
Job Posting Title: Inventory Manager, Operations, Solutions
Time Type: Full time
Tertiary Qualification(s)
o 3-year Logistics, Engineering or Supply Chain Management degree, or 3 year equivalent diploma OR; o 5 years minimum relevant experience in Warehouse Operations Management including Inventory Management with in-depth experience in all job-related requirements listed below
Additional Computer Skills
Excellent knowledge of ERP and WMS systems Advanced knowledge of Inventory Management software / apps Highly proficient in Excel/PowerPoint for data management and reporting
Job-related Requirements
o Min 5 years' relevant experience in a warehouse environment o Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows o Systems alignment between ERP and WMS o Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and Corrective and Preventative Actions. o Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring warehouse operationa and inventory programs. (cycle counting programs and wall to wall stock takes) o Excellent communication skills and ability - be able to communicate assertively at all levels internally and externally. o Min 5 years' people management experience. o Strong attention to detail and high quality of work. o Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads. o A sound understanding of the Supply Chain. o Commercial acumen to understand our contractual SLA's with clients and our liability in the event of non-conformance. o Good interpersonal skills for client account management. o A good understanding of and inventory management principles o Very good mathematical & analytical skills o Own vehicle and driver's license o Ability to work extended hours / after hours / Weekends o Audit preparation, execution and support relating to internal and client audits. o Ability to prepare slide deck for monthly customer reviews. (MBR's)
JOB SPECIFICATION
o Consumer Goods Industry experience & understanding o Project management experience o High EQ o Effective leadership skills o Excellent client relationship history o System enhancement experience o Team involvement o Deadline Driven o Self-Motivator o Ability to work under pressure o Strong attention to detail o Ability to plan long term o Negotiation and conflict management skills o CargoWrite Key User qualification would be advantageous o SQL Knowledge would be advantageous
MAIN PURPOSE OF THE ROLE
Responsible for the general operations and inventory management and control of daily / weekly / monthly deliverables within dedicated client site, in order to consistently exceed all operational and inventory related SLA's with clients
DUTIES & RESPONSIBILITIES
Commercial and Client Focus
o Understand the customer's business o Understand the customer's customer requirements o Develop a strong, trusting relationship with clients o Deep understanding of contractual SLAs & KPIs o Adherence to HSE compliance and responsibilities o Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. o Create and maintain various reports in line with KPI and contractual obligations. o Control, action, investigate and complete CAPA document's if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc. o Complete daily system checks to ensure all data to and from the client system is working; o Customer inventory related queries: Ensure these are processed accurately and completely within agreed KPI's
Operations/Inventory Management:
o Proactively control the risks associated with inventory. o Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage o Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request. o Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned o Control the security over inventory which could result in loss, theft or misappropriation, etc. o Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations. o Ensure Material Master and Bin Master is maintained, updated and actioned as required. o Control, quarantined and damaged stock, this includes inspections, Disposal processes, etc. o Ensure inventory processes are followed in operations and admin o Manage system enhancement process o Ensure Returns are processed quickly and accurately o Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed; o Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries. o Daily Planning of Operational duties and feedback on past performance. o Order well management o Systems crisis management o Focus on IB planning as well as OB Planning o Daily Housekeeping compliance checks. o Disposal record control for audit purpose o Resource Planning (RPT) o CIP's
Subordinates:
o Roles and Responsibilities: Ensure that your subordinates have clear job descriptions in place indicating their detailed roles and responsibilities; o Performance Management: Ensure that all key subordinate deliverables are performance measured and managed; o Leadership and motivation: Ensure that you are fair and consistent with your staff, lead by example and keep them well informed of company objectives and relevant news; o Training and Development: Ensure that your subordinates are multi-skilled in their roles and receive relevant internal and external training; o Succession Planning o Manage Employee relation (HR/IR)
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