Job Description

The purpose of this role is to:



Manage the integrated design and implementation of Infrastructure & Application Architecture and provide expertise and advice on the Infrastructure & Application Architecture related matters, in accordance with relevant legislation and in alignment with the strategic objectives of TCTA. This role plays an important role in the design and analysis of software projects. They direct the creation of new applications or improve existing applications, run software tests, develop product prototypes, and create technical documents and manuals relating to application development.

THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:

1. Strategic Direction and Alignment

Contribute to the development of the IT functional strategy and objectives in line with the TCTA Strategy.



Develop and implement Applications and Infrastructure strategies.



Contribute to the development of the IT functional operational plans and KPI's in support of the function's strategy and the TCTA's overall strategy.



Assist in driving the implementation of the IT functional strategy, plans and procedures to compliment and support the TCTA Strategy.

2. Operational Leadership and Process Management

Provide leadership regarding all the operations of the department from an overall perspective, which includes the provision of ICT Project Management.



Review, execute, and monitor of the ICT strategy and framework to be aligned with TCTA's strategic goals, objectives, and departmental operational plan.



Provide guidance, expertise, and advice to Management on trends, best practice and applicable policies and legislation to the relevant Committees.



Drive the implementation of plans, policies, processes, practices, procedures, and systems and ensuring sustainability of business

3. Application Services

Ensure the Development of the Application Services capability and initiatives in support of the IT Strategy and EA Planning/Blueprinting processes.



Oversee the Design Process for Application Software.



Ensure solutions are provided in areas of disaster recovery, data integrity and security.



Recommend software technologies in areas disaster recovery, data integrity and security.

4. Infrastructure and Operations Services

Provide oversight to the monitoring, controlling, and supporting Infrastructure management by ensuring systems, methodologies and procedures are followed.



Ensure that client relationships are maintained both internally and externally.



Attend Infrastructure and operations review meetings covering performance, service improvements, quality, and processes.



Ensure effective monitoring, control and support of Infrastructure and Operations management services.

5. Governance and Reporting

Monitor and report on the Programme management practice development progress against the IT Departmental strategic initiatives.



Monitor and report on legislative and statutory compliance as defined by government.



Promote sound institutional governance principles through effective planning, maintenance of operations and service standards, management of compliance and risk and participating in TCTA's governance structures,



Manage the strategic relationships and networks with internal and external stakeholders.

Minimum Requirements:

Education:

Bachelor's Degree or BTech in Information Technology or related field.

Relevant Certifications:

+ Microsoft Operations Framework (MOF) certified.
+ Information Technology Infrastructure Library (ITIL) certified.

Experience:

+ Minimum of 8 years' experience in the ICT environment.
+ At least 5 years' experience in a Senior IT Management or leadership role.
+ Minimum of 3 years' proven experience in analysing, implementing, and evaluating IT systems, infrastructure, applications, and cloud environments.

Closing date: 01 December 2025