Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary To provide leadership in managing the Fraud Solutions Department specifically focusing on Customer Experience, identification of potential fraud, fraud trends and resolution thereof. Translate strategies into actionable goals and execute relevant projects /Initiatives aligned to Fraud Solutions strategic objectives with specific performance measures and control systems to track progress.
To take responsibility for the overall management and co-ordination of operational risk regulatory; reporting and Industry engagements. Also Support the Hub Head and take responsibility for overseeing, evaluating, reviewing, and reporting across all risk types. To take responsibility for developing techniques, overseeing and analysing trends to assist business in optimising and influence business strategy and considerations. Develop, maintain and manage stakeholder relationships including agent banks Industry partnerships and regulatory
To identify current fraud threats and work with analysts across the fraud risk environment, identify potential fraud Trends, Threats and Modus Operandi across all products and channels . Protect the bank from the inherent risks and impact associated with fraud by ensuring effective Fraud Intelligence communication to all stakeholders and ensure that fraud losses remain within the set fraud risk appetite.
Accountability: Strategy and Execution and Operational Effectiveness (15%)
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