Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, 3 Simmonds Street

Job Type:

Full-time

Job Ref ID:

80362098A-0001

Date Posted:

11/13/2025







To oversee the management of all Customer Level Inbound and Outbound Collections within the Integrated Inbound, Customer Level, Affluent Collections teams as well as Enablement and Digitisation, while maintaining performance requirements and relevant stakeholder expectations, to ensure the achievement of the overall business strategy and objectives, and adherence to all policies and procedures across the entire Customer Collections Portfolio.



Qualifications

Completed Matric

Advanced Diploma Banking

Generic Management Degree



Experience



8-10 years To manage compliance and mandated process and procedures within a collection's environment. Extensive experience in all aspects of Early - and Late arrear (supplier) collections and knowledgeable in the legal environment.

Preferred experience must include supplier support and management

Additional Information



Behavioral Competencies



Developing Strategies

Directing People

Examining Information

Exploring Possibilities

Generating Ideas



Technical Competencies



Capacity Management

Compliance

Financial Acumen

Product and Services Knowledge

Recoveries

Verbal Communication

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za