Manager, Campaigns

Johannesburg, GP, ZA, South Africa

Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, 30 Baker Street

Job Type:

Full-time

Job Ref ID:

80437361A-0002

Date Posted:

10/21/2025







To project manage the planning, execution, and generation of analytically informed personalized, product and service conversations for campaigns in accordance with business plans and objectives; aimed at Acquisition, Right-Sell, Entrenchment and Retention. Responsible for the design (In-partnership), execution and management of developed campaigns spanning across PPB, BCC, Wealth & Investment and across all channels (e.g., physical, and digital - [Email, SMS, App, WhatsApp, Conversation portals



Qualifications



Type of Qualification:

First Degree

Field of Study:

Business Commerce



Experience Required

3-4 years experience in campaigns design, customer journeys and campaign execution; understanding of campaign life cycle management, and experience in campaigns environment disciplines. Ability to work within a multidisciplinary team and environment and have significant project management experience. Understanding of the relevant legislation and regulation (such as POPIA, KYC, FICA and any other marketing related regulations) and understanding of the importance of contact management principles and the i



3-4 years understanding of the relevant legislation and regulation (such as POPIA, KYC, FICA and any other marketing related regulations) and understanding of the importance of contact management principles and the impact thereof. Understanding of the requirements of the various product business units relating to sales and marketing. Experience working with CRM systems like Teradata CIM and VCX, SAP Customer Experience, Unica, Altarian and Salesforce Marketing Cloud



Additional Information



Behavioural Competencies:



Adopting Practical Approaches

Articulating Information

Challenging Ideas

Checking Things

Examining Information

Exploring Possibilities

Interpreting Data

Meeting Timescales

Producing Output

Providing Insights

Team Working

Upholding Standards



Technical Competencies:



Customer Understanding (Consumer Banking)

Data Measurement

Data Quality

Knowledge Classification

Product Knowledge (Consumer Banking)

Project Management (Project Management)

Stakeholder Management



Please note:

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Job Detail

  • Job Id
    JD1566607
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned