Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, 30 Baker Street

Job Type:

Full-time

Job Ref ID:

80414958A-0001

Date Posted:

11/10/2025







To oversee and manage the day-to-day operational delivery of the attorney liaison function, guiding the attorney liaison deliverables ensuring world class customer service and adherence to the bank's policies and standards to mitigate financial losses and risks to SBG.



Qualifications

Type of Qualification:

Advanced Diploma

Field of Study:

Business Commerce



Experience Required

Service Management

Operations

3-4 years

A very good understanding of banking principles, procedures, processes, service and products and product knowledge



3-4 years

Demonstrated ability to mitigate financial losses and risks through effective management of attorney liaison functions



3-4 years

Experience in driving continuous improvement initiatives to enhance service delivery and operational efficiency.



3-4 years

Experience in managing a small team



3-4 years

Proven track record of managing relationships with external legal firms and attorneys, ensuring efficient and effective communication and collaboration



5-7 years

Demonstrated experience and ability to manage multiple internal and external stakeholder relationships to drive business operations



5-7 years

In depth knowledge of the end-to-end bond registration process - including pre-grant processes, conclude and enable



5-7 years

Strong understanding of banking regulations, compliance requirements, and legal processes related to financial services



Additional Information

Behavioural Competencies:

Developing Expertise

Directing People

Embracing Change

Examining Information

Exploring Possibilities

Generating Ideas

Interacting with People

Interpreting Data

Making Decisions

Managing Tasks

Resolving Conflict

Upholding Standards

Technical Competencies:

Automation Acumen

Automation Literacy

Client Relationship Management

Coaching and Mentoring Operational Practices

Collaboration

Continuous Improvement

Creative Problem Solving

Operations Commercial Acumen

Operations Risk Management

Planning, Forecasting and Budgeting

Risk Awareness

Risk Identification

Strategic Alignment & Execution

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za