Job Description

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About Us

Tsebo Facilities Solutions is looking for a Maintenance Supervisor who will be responsible for Workplace Management, which includes management of all technical site functions, people, compliance, coordination and service delivery nationally, in a manner that achieves the objectives of the company by proactively implementing the technical workplace services in accordance with the Master Service Agreement.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

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Duties & Responsibilities

Workplace Management and Services Objectives:

Deliver the management capability, systems and processes to create a cohesive, cost effective and managed Technical Workplace Management solution. The service must be organised and structured to align with and support the company and the Central business Services (CBS) including finance, corporate sustainability, human resources or talent, risk and compliance and communications, businesses nationally and other suppliers. Create an integrated, seamless service delivery solution that maximises technology, tools and labour to meet the service standards and requirements nationally.

Overarching Services Requirement:

Proactive management and execution of all Workplace Management in accordance with Good Industry Practice and in a manner that achieves the objectives Ensuring staff deployed support brand principles, ethical values and professional standards and have the required skills to deliver the services to the stated performance levels Supporting management , and business relationships both internal and external Compliance with the Service Levels Compliance with TFS policies, procedures and guidelines Compliance with applicable Laws Advancing the Technical Workplace Management objectives and strategic outcomes nationally Adhering to and giving due consideration to TFS values Coaching and mentoring and development of technical staff Effective management of information and data, and Proactive management of health and safety services at all locations

Technical Workplace Management:

WM1 Technical Management and Administration - Proactive management and administration of all Technical Workplace Services nationally WM2 Relationship Management - Proactively manage the interface and business interface, provide and manage an effective account management team WM3 Contract Management - Proactive and transparent management of the Technical Workplace Services supply chain nationally WM4 Performance Management and Reporting - Proactive and transparent management and reporting of performance in delivering technical services and drive for continuous improvement and innovation WM5 Systems and Information Management - Ensuring that the Master Service Agreement is supported by appropriate systems and management information WM6 Help Desk Services - Providing an efficient and effective helpdesk facility for all facilities WM7 Health and Safety Services - Providing a safe environment for TFS staff, Clients and visitors WM8 Risk Management and Compliance - Managing all risks and compliance with applicable Laws WM9 Financial Management - Proactive and transparent financial management of all aspects relating to the technical aspects of the Master Service Agreement WM10 Additional Services - Deploy, provide and operate a sustainability management system

Workplace Services:

WS1 Property Maintenance - Proactive management and implementation of a planned preventative maintenance programme, reactive maintenance and remedial works WS5 Security Services - proactive management of the security services WS6 Speciality Services - Proactive management of space management services, moves and changes
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Skills and Competencies

Relationship Management skills Human Resource management and IR skills Negotiating skills Time Management Skills Supplier/Sub-Contractor management Hospitality and customer centric focus Technical skills(provable) Coaching and mentoring skills
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Qualifications

Matric Technical or Applicable Trade Diploma or Degree Computer literate on MS Office packages - MS Word, Outlook, Excel Minimum 5 years site technical management experience Minimum 3 years people management experience Project Management a plus Budget Knowledge Working according to SLA's Sub-contractor management Experience People and resource management Experience * Conflict Management Experience