To support the business channel by taking responsibility for all sales activities in the assigned accounts or regions. To manage the quality and consistency of service delivery through sound merchandising and by addressing clients' questions and concerns.
KEY JOB ACCOUNTABILITIES:
To achieve customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values
Visit existing customer base/accounts
Present and sell company products and services to current and potential clients
Follow up on new leads and referrals resulting from field activity
Identify sales prospects and contact these and other accounts as assigned
Establish and maintain current client and potential client relationships
Identify and resolve client concerns
Develop and implement special sales activities to reduce stock
Achieve targets through the implementation of marketing/sale strategies
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
Complete administration relating to the sales function
Prepare paperwork to activate and maintain contract services
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
Feedback on competitor activity, price surveys & promotions
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
Educate Chains on L'Oreal products, etc
Maintain sales materials and current product knowledge
Manage account services through quality checks and other follow-ups
Implement Planograms
Maintain merchandising in-store as per agreed layouts of the brand
Direct external merchandisers accordingly
TECHNICAL / PROFESSIONAL & PERSONAL COMPETENCIES REQUIRED:
Masters commerce fundamentals
Activates business drivers
Pursues turnover and profit optimization
Stays up to date with market, consumers & competitors
Builds on categories shopper insight
Develops customer-centric business
Collects and connects comprehensive knowledge about the retailer
Influences the retailer
Builds retailers' development plans
Manages intermediate agent relationships
Adapts brand distribution strategy
Collaborates across functions
Problem solving skill
Manage work volumes, strategize, deal with difficult customers and other job specific challenges
Planning / Computer literacy / Sales skills
PERSONAL COMPETENCIES:
Good verbal communication
Attention to detail
Methodical
Diplomatic
Able to handle pressure/conflict
Results-orientated
Good numerical ability
People management skills
Team player
Self-motivated
EDUCATION, KNOWLEDGE & EXPERIENCE REQUIREMENTS:
Relevant Qualification.
Computer literate & proficient on MS Office Suite (Excel, Microsoft office, Power Point).
Must have experience in managing Sales Agents and Beauty advisors.
Understand the fundamentals of Sales and Merchandising.
Understand layouts/flows and planograms.
Excellent communication skills written and verbal.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability. We adhere to all local Labour Relations legislation.
Closing date: 18 July 2025
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