Job Description

Job Summary REQUIREMENTS

• Grade 12, or similar qualification
• 5 years' experience in a similar role
• A qualification in International Freight Management/ Transport Economics or Supply Chain Management would be advantageous
• Good understanding of international import supply chain management is desirable
• Thorough knowledge of domestic warehousing and courier operations
• Strong administrative and numerical skills
• Demonstrated commercial acumen
• Working knowledge of CRM and ERP system - MS Business Central would be an added advantage
• Intermediate skills in Microsoft Office 365
• Able to work independently and accepts responsibility for own actions and the achievement of intended outcomes
• Available for occasional domestic travel

DUTIES

• Support the movement, storage and distribution of stock
• Responsible for the flow, management and efficient administration of supply chain documentation and processes
• Manage the relationship and deliverables of logistics partners and vendors
• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business
• Coordinate and support the movement and storage of inbound and outbound international shipments
• Liaise with overseas suppliers (e.g. China), freight forwarders, couriers, and outsourced warehouse providers
• Track air/sea shipments and customs clearance using waybill numbers
• Investigate delayed or missing shipments and arrange alternative transport if needed
• Generate supplier reports from ERP detailing ex-factory dates and freight modes
• Provide customs clearance documents to Accounts Payable
• Notify warehouse of incoming stock, check arrival schedules, and ensure proper stock handling (unpacking, checking, labelling)
• Assist with negotiating vendor contracts and service level agreements (SLAs)
• Monitor vendor performance and SLA compliance, addressing any performance issues
• Support negotiations related to cost structures and pricing with vendors
• Build and maintain strong relationships with vendors' key stakeholders.

Salary: R negotiable dependent on experience
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