Job Description

#

Job Overview

Application Deadline:

2 November 2025

Job Location:

Stellenbosch, Western Cape

Job Title:

Logistics Coordinator

Education Level:

Certificate

Job Level:

Intermediate

Minimum Experience:

3 - 5 Years

Logistics Coordinator job vacancy in Stellenbosch.

Duties and Responsibilities:

Customer Liaison + Liaises with Clients & Sales representatives in an account management capacity with regards to production and sales orders.
+ Establishes and maintains good customer relationships to ensure customer satisfaction.
+ Capturing and updating of Sales Orders on SAGE with confirmed Loading date and Loading Site
+ Monitoring of stock situation and keeping client informed.
+ Regular reconciliations of customer contract status/forecast and ensures timely and accurate feedback to clients.
+ Inform Finance timeously of any customer specific invoice related requirements
+ Submit bottling request to production planner according to sales order/productions requirements/forecast.
+ Check and monitor SAGE regularly to ensure it is updated and reflects confirmed customer requirements on loadings and productions.
+ Manages and investigates customer complaints and takes corrective action to ensure customers are informed and complaints are promptly resolved to finality.
+ Takes the lead in assisting and resolving any relevant quality issue
+ Meeting with other departments to discuss possible improvements to customer service
+ Updates SAGE Sales order with confirmed Loading date, Loading Site and Vessel details.
+ Inform finance timeously of any customer specific invoice related requirements.
+ Completes and updates Service level, daily dashboard and stock report on weekly basis.
Co-ordination of Production and Logistics Activities + Liaises with planning, production and warehouse on a continuous basis to ensure orders are produced and distributed to meet the required delivery dates.
+ Facilitates the distribution requirements planning process to insure timely and accurate product delivery, which includes product movement from warehouses
+ Submit firm load plan on weekly basis to Freight Forwarders, Warehouses/Loading Sites - indicating accurate information and quantities.
+ Process documentation for all shipments/collections/deliveries, timeously and accurately
+ Establish and maintains good relationships with service providers (SAWIS, DAFF, FF, Control Union, SGS, Bureu Veritas)
+ Communicate with freight transport/freight forward companies on order status.
+ Liaises with warehouses, freight forwarders and transportation providers to ensure streamlined procedures in line with our business and products.
+ Ensure service providers are in compliance with company regulations (IFS, BRC, Health and Safety, etc)
Administration and Documentation + Executes all required documentation according to strict time lines and exceptional accuracy.
+ Timely management of multiple lines of communication between suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties

Requirements:

Relevant tertiary qualification Good understanding and knowledge of exports in the wine industry * Wine product knowledge and knowledge of wine exports such as applying for export certificates, notification of loading and declaration.