Job Description

To coordinate

the daily delivery and collection schedule to ensure that all deliveries and collections are carried out timeously.

To ensure

that AX is managed and updated on a real-time basis to accurately measure delivery and collection times as well as various administration duties.

To assess

machines completed for defects or concerns and highlight on provided checklist

1.

Position Description

Key performance areas (to translate into a measure of success)

Logistics Coordination

AX System

Controls and Reporting

Outbound Machines

Customer Service

General

Main Outputs and Responsibilities for This Position

The Job is responsible for the following:

AREA/TYPE

Responsibilities

Logistic Coordination

Ensuring that all deliveries and collections are carried out within specified times

Co-ordinating the trucks and drivers to ensure that the schedule is adhered to

Ensuring that all deliveries are effected within 20 minutes of scheduled time

Ensuring that all collections are done within 24 hours of off-hire

Knowing exactly where each truck is always by monitoring the tracking

AX System

Ensure AX is managed and updated on a real-time basis to accurately measure delivery and collection times as well as various administration duties.

Responsible for AX System management, QC and damages controller

Ensure that completed inspection sheets are relayed to workshop planner for data capture.

Controls and reporting

Communicate all late deliveries to Hire Desk and Rep, as well as customer

Ensure that drivers communicate via sms when machines are delivered and collected

Check Trackmatic on trucks

Ensuring that all deliveries and collections are completed in real time on AX and that information entered into the system is 100% accurate at all times

Outbound Machines

Visually inspect all machines which are turned from Red to Green and complete the Q.C. check sheet (all documents in the document box).

Q.C. sticker to be placed on ground control.

Machines which fail the Q.C. check must be referred to Workshop Manager within 30min.

Q.C. failed machines will be repaired on same day.

Q.C. check sheets are to be filed in monthly Q.C. file.

Submit all info to Senior Quality Officer

Customer Service

Ensure that any delays are communicated to customers telephonically

General

To ensure that a professional image is always projected, i.e. grooming and company vehicle

To ensure that the quality of service that Eazi Access Rental provides and the satisfaction of its customers, are treated with the utmost importance always

To promote Eazi Access Rental and do everything possible to enhance its image

To ensure that all duties are carried out safely and in accordance with all company and legal requirements

To work in harmony with other employees in the Company

To ensure that confidentiality in all Eazi Access Rental matter is maintained

To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time

Compliance to standard operation guidelines of Eazi Access Rental.

2.

Job Evaluation Criteria

Qualifications

Minimum

Grade 12

Recommended

Experience

2 Years' experience in Coordinating logistic deliveries.

2 years' experience in coordinating

Have experience in more than one organization, having been exposed to different types of services

Knowledge

Rental industry

Knowledge of work of height machinery and equipment

Microsoft Office

Transport and Logistics

Administration and procedures

Microsoft Office

Skills

Interpersonal skills

Administration skills

Problem Solving skills

Organizing and Planning skills

Numerical skills

Verbal skills

Analytical skills

Behavioral Competencies

Conscientiousness

Striving for harmony

Cooperation

Flexibility

Self-efficacy

Perseverance

Job Type: Permanent

Work Location: In person