Job Description

Job Summary
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This is an exceptional opportunity to manage a small, exclusive luxury lodge where you will lead a high-performing team, ensure seamless operations, and create unforgettable guest experiences in an intimate 5-star setting.
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Requirements:
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• Senior management experience in a 5-star lodge or luxury hospitality establishment

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• Previous experience managing a small luxury lodge or boutique 5-star property preferred

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• Strong leadership, communication, and organisational skills

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• Financial acumen and experience managing budgets and operational costs

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• Ability to work under pressure and problem-solve in a fast-paced environment

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• Excellent interpersonal skills and ability to interact with high-profile guests

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• Well-presented and professional at all times

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• Flexible and adaptable to work shifts, weekends, and public holidays

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Key Responsibilities:
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Operational Management
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• Manage all aspects of lodge operations, including guest services, housekeeping, food & beverage, and maintenance

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• Lead, motivate, and develop staff to ensure high-performance and excellent service delivery

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• Ensure compliance with health, safety, and quality standards

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• Oversee budgets, cost control, and financial reporting

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• Maintain high standards of guest satisfaction and address guest feedback or complaints effectively

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• Coordinate schedules, staff rosters, and training programmes

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• Foster a positive workplace culture and encourage teamwork

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• Liaise with suppliers, contractors, and external stakeholders as required

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• Monitor and maintain lodge facilities, equipment, and vehicles

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Package:
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• Salary: R22,000 - R25,000 Negotiable DOE

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• Small stand-alone one-bedroom manager's house included

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• Opportunity to manage an exclusive 5-star camp with a small, high-performing team

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? To apply for the Lodge Manager position, please send your updated CV, references, and relevant documentation today
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Please note: Due to high application volumes, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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