Job Description

Closing Date: 2025-07-10
Job Type: Permanent
Job Level: Management
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Lodge Manager - Luxury 5* Boutique Property - Western Cape (Garden Route)
Our client, a renowned five-star boutique property set in a tranquil forest environment along the Garden Route, Western Cape, is seeking a professional and experienced Lodge Manager to oversee daily operations. This live-in role is ideal for a candidate with a strong background in luxury hospitality and an eye for detail.
Description
This distinguished property offers guests a refined and serene experience, with a focus on personalised service, elegant dining, and immersive natural surroundings. The Lodge Manager will be responsible for leading a team of approximately 40 staff members, ensuring smooth day-to-day operations, and maintaining the highest standards of service and guest satisfaction.
The successful candidate will report directly to the Property General Manager and work collaboratively with department heads, including the Executive Chef, to deliver a seamless and memorable guest journey.
Key Responsibilities:

• Full responsibility for daily lodge operations in coordination with the Property General Manager
• Leadership and mentorship of a 40-person team
• Upholding and enhancing guest experience at a five-star level
• Collaborating on food and beverage service with a focus on elegant dining and wine knowledge
• Managing stock control, monthly GP reports, and operational administration
• Maintaining a culture of excellence and high attention to detail

• Proven experience as a Lodge Manager, Camp Manager, or Assistant General Manager at a five-star or luxury property
• Strong leadership and team management skills
• Financial and administrative competency, particularly with stock and GP oversight
• Solid understanding of fine dining and wine service
• Outstanding interpersonal and guest-relations abilities
• High attention to detail with a commitment to quality
• Live-in role (no pets or dependents permitted)
• Available to start August/September 2025
• Only candidates with contactable, screened references and luxury hospitality backgrounds will be considered