Lodge Manager (ba001)

Zululand, KwaZulu-Natal, South Africa

Job Description


We are looking for an experienced Lodge Manager who will be responsible for maintaining the smooth operation of the Lodge. To provide leadership to staff, maintain lodge facilities and provide a level of hospitality, ensuring that guests receive the amenities and services which meet the Game Reserve expectations. Key Duties:

  • Provide a welcoming lodge environment for our guests with high standards of service, meals and housekeeping which meet the company’s expectations.
  • Monitor and maintain hospitality service, maintenance, gardening and housekeeping standards within the lodge.
  • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded.
  • Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities. This includes the effective recruitment and discipline of staff.
  • Maintain a safe, harmonious, enjoyable workplace environment for staff.
  • Communicate and report to senior management on a regular basis in line with company requirements.
  • Produce and maintain staff duty rosters which provide flexible and effective staffing for the Lodge at all times, day and night, throughout the year.
  • Run the lodge in a cost-effective manner, within the agreed budget; in a manner which is conducive to positive inter-personal relationships between staff; and at a superior level of efficiency.
  • Effective financial management through the administration of orders and effective stock control.
  • Act sensibly and responsibly in case of emergencies and situations of crisis regarding issues of health, safety and staff grievance.
  • Operating the POS system regarding charging, correcting and managing POS system.
  • Un-regular working hours are part and parcel of the inherent job requirements.
Key Attributes and Competencies
  • Excellent verbal and written English communication
  • Confidentiality and professionalism are expected at all times
  • Experience with budgets and labour costing
  • Previous experience working in a variety of operational areas within a Hotel Setting
  • Previous experience, and proven track record in managing people
Qualifications/Experience
  • Diploma/Degree in Business/Hospitality/Hotel Management or equivalent
  • Minimum 5 years’ experience in Lodge Management or Hospitality Management
  • Skilled in planning and organisation with a mind to the future
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
  • Passion for the Environment and ability to monitor an Environmental Management Plan
Additional If you meet the requirements please forward your CV in MS Word format with contactable references. This position is based a Game Lodge in Zululand, KZN.

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Job Detail

  • Job Id
    JD514742
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Zululand, KwaZulu-Natal, South Africa
  • Education
    Not mentioned