Job Description

Job Title: Lodge Anchor / Duty Manager
Location: Simonstown, Western Cape
Accommodation: Live-in position (private staff quarters provided)
Start Date: As soon as possible
Employment Type: Full-time, permanent
About the Role A privately owned lodge in the beautiful coastal town of Simonstown is seeking a well-presented, professional, and experienced Lodge Anchor / Duty Manager to oversee and coordinate daily lodge operations. The ideal candidate will be passionate about hospitality, take initiative, and ensure guests receive world-class service in a relaxed yet refined environment.
Key Responsibilities

• Manage the front-of-house operations, including guest check-in/check-out, hosting, and concierge services
• Ensure an exceptional guest experience throughout the lodge stay
• Supervise and support junior staff across all departments (housekeeping, kitchen, service, maintenance)
• Conduct room checks and maintain lodge standards
• Coordinate daily staff tasks and briefings
• Assist with inventory and stock control
• Oversee reservations and guest communication prior to arrival
• Act as the point of contact for any guest queries or concerns
• Step in for the General Manager or Owners when required

• Minimum 35 years experience in hospitality, with at least 12 years in a supervisory or lodge anchor role
• Strong leadership, communication, and organizational skills
• Excellent knowledge of front-of-house operations, food & beverage service, and guest engagement
• Proficient in MS Office and reservation systems
• Fluent in English (Afrikaans or additional languages beneficial)
• Valid South African drivers license (PDP an advantage)
• Friendly, hands-on, calm under pressure, and highly professional in appearance and conduct
• South African citizenship or valid work permit

• Competitive salary (dependent on experience)
• On-site accommodation and meals
• Uniform and laundry service
• Paid time off and a structured leave cycle
• Opportunity to work in a picturesque, nature-filled environment