Job Description

Additional Information

Job Number

25164608

Job Category

Spa

Location

The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Locum / Seasonal Spa Therapist


Department: Heavenly Spa by Westin


Reports: Spa Manager / Assistant Spa Manager


Location: The Westin Cape Town


Contract Type: Temporary / Seasonal / Locum

Job Summary

The Locum/Seasonal Spa Therapist at The Westin Cape Town's Heavenly Spa is responsible for delivering exceptional spa and wellness treatments that embody the Westin brand promise of "Feel Well." This role provides professional support on a seasonal basis to ensure seamless operations and an elevated guest experience. The ideal candidate demonstrates passion to delivering rejuvenating treatments that restore balance to mind, body and soul.

Key Responsibilities:

Deliver a wide range of spa and beauty treatments, including massages, facials, body wraps, and nail services, in accordance with Heavenly Spa protocols and Westin brand standards. Provide personalized guest experience with warmth, professionalism, and attention to detail, always ensuring guest comfort and satisfaction. Maintain high standards of cleanliness, hygiene, and presentation in all treatment rooms and spa areas. Promote Heavenly Spa retail products and wellness experience, guest check-in/check-out, and scheduling as needed. Maintain accurate treatment records and uphold confidentiality and safety in line with health and safety regulations. Contribute to a positive, supportive, and collaborative team environment. Represent The Westin brand through impeccable grooming, professionalism, and the delivery of service excellence.

Qualifications & Experience:

Recognized qualification in Beauty or Spa Therapy Minimum 1-2 years' experience as a Spa Therapist within a luxury hotel or wellness environment Proficient in various massage techniques, facial and body treatments, and holistic therapies Knowledge of premium spa product ranges (e.g. BABOR, Theravine, Theranaka) Excellent communication and interpersonal skills Flexible availability to work shifts, weekends, and public holidays based on operational needs.

Core Competencies:

Strong guest focus and attention to detail. Professional appearance and conduct consistent with The Westin brand standards Ability to work independently and as part of a dynamic team Passion for wellness, relaxation, and delivering world-class service. Reliability, adaptability, and a productive attitude.

Contract details:

Duration: 3 months


Work Schedule: Rostered shifts including weekends and public holidays


Compensation: Competitive hourly rate + commission on product and retail sales.



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

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