Level 2 / Level 3 Support Engineer (firewall & Security Focus)
Gauteng, South Africa
Job Description
Position: Level 2 / Level 3 Support Engineer - Firewall & Security
Location: Centurion
Industry: Data, Analytics & IT Solutions
About the Company
Our client is a specialist technology solutions provider focusing on data, security and infrastructure services for enterprise clients. They operate in a fast-paced, innovative environment with strong growth opportunities.
Role Overview
We are looking for an experienced Level 2 / Level 3 Engineer with proven firewall and network security experience to support and manage critical security infrastructure.
Key Responsibilities
- Support and manage firewalls:
- FortiGate
- Cisco ASA / Firepower
- Palo Alto
- SonicWall
- Configure:
- Firewall rules
- NAT policies
- VPN tunnels (site-to-site & client VPN)
- Troubleshoot:
- Security incidents
- Network connectivity issues
- Monitor firewall logs and alerts
- Apply security best practices
- Provide escalation support
- Network troubleshooting:
- VLANs
- Routing
- WAN connectivity
- Work closely with SOC & infrastructure teams
- Firewall administration & troubleshooting
- VPN technologies
- Network protocols:
- TCP/IP
- DNS
- DHCP
- Security incident response
- Monitoring & logging tools
- SIEM platforms
- Endpoint security solutions
- Fortinet NSE
- Palo Alto PCNSA
- CompTIA Security+
- CCNA Security
- 4-7 years network / security support
- Hands-on firewall experience essential
- MSP or enterprise background
Skills Required
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Job Detail
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Job IdJD1644321
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R35,000-48,000 per month
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Employment StatusPermanent
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Job LocationGauteng, South Africa
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EducationNot mentioned