Job Description

Job Purpose The Case Handler will does not need to have previous experience in the area of law we practice. All training is provided. The Candidate should have a background in law and show a genuine passion for Law and ensuring a smooth hassle-free journey for their clients. Your focus will be Housing Disrepair clients and cases, ensuring they are completed to a high standard. The Case Handler will be working closely with Housing Disrepair Team Leaders,
Solicitors and Paralegals to ensure that client matters receive the due diligence and attention required to provide the greatest chance of success. : We are looking for a Lawyer or Paralegal looking to learn English Law and take on a case load of clients who have issues with their landlords. You must be proficient in English with a natural accent and wants to work in the legal sector. The successful candidate will be responsible for communicating with existing clients and progress their case via communication with the Defendant and other parties ensuring the smooth progression of our clients' case. The ideal candidate would be fluent in English and able to sell the firm's services to new enquiries. Key Responsibilities:

• Prepare and process legal documents, such as contracts, briefs and pleadings,
• Maintain legal files and databases,
• Maintain client records and contact information, via our Case Management system
• Handling clients matters and requests and keeping clients updated from initial enquiry to completion of their matter.
• Liaise with and instruct experts and counsel where necessary.
• Conduct legal research and analysis,
• Dealing with disrepair surveyors, associations, and housing providers such as City Councils
• Assist in the business development and growth of the department.
• You will possess excellent client service skills refined from experience within a similar environment.
• Having an empathetic nature and displaying a duty of care towards clients, especially those who may be deemed vulnerable and distressed.
• Excellent time management, prompt, and clear communication internally and externally.
• Able to keep up with targets

Requirements:

• Background in Law
• Proficiency in English (Both Written and Verbal),
• Able to speak English clearly
• Strong attention to detail,
• Excellent organisational and time management skills,
• Ability to work independently and as part of a team,
• Good communication skills,
• Experience in a legal role is preferred but not required.
• Computer literate/Microsoft packages/email/CRM
• Time-management skills
• The ability to always maintain professional conduct.
• Possess excellent communication skills, internal and external, written, and vocal.

Remote Requirement: As this role is remote, you must meet the following IT requirements to allow you to conduct your work.

• Reasonably Fast PC or Laptop
• PC or Laptop with Windows 10 or newer
• Fast Internet
• Headset with functioning Microphone
• A quiet room to work in throughout the day
• If you suffer from power outages, a generator or other means to bypass this

If you meet the above requirements and are interested in this position, please submit your CV for consideration. You will be emailed an assessment and if this is not completed you will not be considered. We look forward to hearing from you! After this you will need Steps to applying:

• Submit CV
• Take the online assessment
• Send us a short video

To gain deeper insights into your motivations and aspirations, we kindly request you to create a short video (approximately 2-3 minutes) explaining why you wish to work for NLS Legal. Here are some guidelines to help you create an engaging video: Introduction: Start by introducing yourself and mentioning the position you have applied for. Feel free to include a brief overview of your background, skills, and relevant experience. Passion for NLS Legal: Share what specifically attracts you to NLS Legal and how you believe your expertise can contribute to our organization. Emphasize the aspects of our company, such as our commitment to excellence, client-centric approach, or innovation, that resonate with you the most. Alignment with Values: Highlight any shared values you have with NLS Legal, such as integrity, teamwork, diversity, or social responsibility. Explain how these values align with your personal and professional goals. Personal Story or Examples: You can include personal anecdotes or instances where you demonstrated your skills, achievements, or dedication that relate to the position you are applying for. This will help us understand your capabilities and potential contributions to our team. Authenticity and Enthusiasm: Be yourself! We value authenticity and want to get a genuine sense of who you are. Let your enthusiasm shine through and showcase your passion for your field and for joining NLS Legal. Once you have created the video, please upload it to a video-sharing platform, such as YouTube or Vimeo, as an unlisted or private video. Then, email the link to the video to an@nlsuk.co.uk, ensuring that the video remains accessible until our hiring process is completed. You will have 24 hours from your application to complete the video. Job Type: Full-time Salary: From R9,405.00 per month Education:

• Bachelors (Required)

Language:

• English (Required)