Job Description

Who are we?
MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

The Legal Litigations Manager is responsible for the strategic direction, oversight, and hands-on management of all legal disputes and litigation matters arising from MiWay Claims department. This includes managing a portfolio of active legal claims, driving an effective legal defense strategy, ensuring compliance with civil procedure and regulatory frameworks, and controlling external legal spend. The role is critical in mitigating legal risk and ensuring fair, legally sound outcomes.
What will make you successful in this role?
Minimum Qualification Required

• LLB Degree (NQF Level 8)
• Must be an Admitted Attorney of the High Court of South Africa.

Minimum Experience

• Minimum 4 years' post-admission experience in a Law Practice.

Key Responsibilities

• Litigation Management and Strategy: Manage and direct the full litigation portfolio across all classes (motor, non-motor, specialist claims), ensuring the development and execution of robust legal defense strategies.

• Attorney Oversight: Appoint Engage with external panel attorneys, ensuring adherence to Service Level Agreements (SLAs), quality standards, and strict legal cost containment.

• Expert Legal Advice: Provide expert, timely legal opinions and guidance to the Claims team and senior management on complex, high-value, or sensitive claims with potential for litigation or high reputational risk.

• Compliance and Governance: Ensure strict adherence to the Rules of Court, relevant civil procedure legislation, the Insurance Act, Policyholder Protection Rules (PPRs), and internal legal governance frameworks.

• Process Improvement: Drive strategic initiatives to standardize and improve the efficiency of the legal claims management process, including the digitization of legal data and reporting.

• Stakeholder Management: Effectively manage relationships with internal claims handlers, external legal counsel, and third-party stakeholders.

• People Leadership: Lead and support the development of any internal legal staff.

Knowledge and Skills

• Expert knowledge of the litigation process in South Africa.

• In-depth technical understanding of the short-term insurance industry, policy wordings, and the South African regulatory landscape.

• Exceptional legal drafting, interpretation, negotiation, and mediation skills.

• Strong financial acumen relating to legal cost management, budgeting, and claims reserving.

• High-level communication and presentation skills, capable of explaining complex legal issues to non-legal stakeholders.

• Advanced conflict resolution and escalated complaint handling skills, particularly those involving legal challenge

Competencies Required

• Legal Acumen and Sound Judgement

• Analytical and Critical Thinking

• Risk Mitigation and Management

• Operational Excellence

• Stakeholder Influence and Engagement

• Integrity and Professionalism

• Resilience and Agility

Knowledge and Skills
Drive leads and service targets
Call Centre control and reporting
Budget and expenses
Stakeholder communication
Management of employees
Personal Attributes
Builds effective teams - Contributing independently
Decision quality - Contributing independently
Directs work - Contributing independently
Plans and aligns - Contributing independently
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 01 December 2025.
Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Skills Required