Job Description

DETAILS OF THE VACANCY

Job Title

Legal Counsellor

Location

Johannesburg Legal Call Centre

Salary Grade

LC 1

Reporting to

Branch Manager

Reporting staff

None

Type of Position

Permanent

Working hours

Mondays to Fridays from 08h00 - 16h30

Alternate Saturdays from 09h00 - 12h30

Business hours may be adapted subject to operational requirements

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

The purpose of this position is to provide Members with professional telephonic legal advice and assistance. Must be able to offer paralegal solutions to common problems within the Company's set parameters and the Membership Agreement. Must be able to provide legal advice to Members on general matters including non- complex labour, civil, criminal, and administrative disputes in a Call Centre environment.

Call attendance

Provide telephonic legal advice and assistance to Members

Paralegal Claims Handling

Administration of claims according to prescribed procedures and resolution of legal claims

General Administration

Attend to general administrative tasks associated with legal matters

Providing Feedback to clients

Ensuring that clients receive regular updates and feedback

MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES

Education

Matric and LLB Degree

Experience

At least 2 years' experience in a legal environment.

Personal Attributes

Integrity

Customer Service Orientation.

Pre-requisite Competencies

Attention to Detail

Planning and Organising Skills

Effectively convey legal information to members

Legal research

Legal knowledge

Language

bilingual

PRE-REQUISITE COMPETENCIES

Knowledge Competencies

Professional knowledge

Product knowledge

Skill Competencies

Accuracy

Administrative skills

Analytical thinking ability

Computer literacy

Verbal communication

Written Communication

Time management

Behavioural Competencies

Administrative orientation

Computer systems orientation

Customer service orientation

Persistence

Personal growth orientation

APPLICATION AND CONTACT DETAILS

To apply for this position, send in your updated cv.

Contact Person

Thembi Tambani on Email: recruitment@scorpion.biz

Reference Number

When submitting your application, please quote reference number

SLP063/25

Closing Date

Friday, 29 August 2025.

EMPLOYMENT EQUITY

The company's intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.

In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.

PRIVACY STATEMENT

Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Job Type: Permanent

Pay: R22207,00 - R30205,00 per month

Ability to commute/relocate:

Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelors (Required)
Experience:

Minimum: 2 years (Required)
Work Location: In person

Application Deadline: 2025/08/29