Job Description

At Paymentology, we are redefining what's possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.
We're looking for a detail-oriented, proactive and tech-savvy Legal Assistant / Legal Secretary who thrives on precision, structure and proactive support. This role is critical to keeping the Legal team organised, responsive and well-coordinated by managing internal workflows, documentation, team calendars and legal tools. If you thrive in high-trust, fast-moving environments, enjoy bringing structure to complex workstreams and are eager to contribute to a busy Legal team, we want to hear from you. This role will be at the heart of our global Legal team -- keeping documentation clean, redlines crisp and workflows moving across time zones.
Please mote this is a hybrid position for candidates based in Johannesburg, with 2 days per week in our Johannesburg office.
What you get to do::
Key Responsibilities:

• Monitor and manage the Legal team's pipeline, ensuring tasks are triaged, assigned and tracked to resolution.
• Anticipate team needs and implement systems to prevent administrative bottlenecks or information loss.
• Track incoming legal requests from cross-functional teams, follow up as needed and maintain visibility on progress and bottlenecks.
• Format, proofread and prepare standard legal documents to a high standard.
• Coordinate document execution via DocuSign, ensuring proper signatory routing, follow-up and archiving.
• Maintain digital records of signed contracts and legal documents in clearly structured repositories with consistent naming and access controls.
• Review and finalise redlines and mark-ups with high attention to formatting, consistency and version control.
• Maintain version histories and audit trails for all contracts and legal files.
• Meticulously review, clean and finalise redlines and mark-ups.
• Ensure accurate version control, tracked changes and alignment with team conventions.
• Ensure documents are client-ready, properly styled and free of formatting inconsistencies or metadata issues.
• Coordinating and minuting weekly team meetings and monthly meetings with other teams.
• Maintain team shared mailboxes and calendars.
• Send meeting invites, prepare agendas and track follow-ups or action items from team discussions.
• Assist in onboarding new team members with access to legal tools, calendars and shared resources.
• Serve as the first point of contact for troubleshooting Legal tools.
• Support the setup of new workflows, templates or folders under the direction of the Legal team leads.
• Coordinate access and permissions to legal document repositories to ensure confidentiality and efficiency.
• Handle sensitive legal and commercial documents with strict confidentiality and discretion.
• Identify recurring legal administration issues and propose improvements.

What you can look forward to::
At Paymentology, it's not just about building great payment technology, it's about building a company where people feel they belong and their work matters. You'll be part of a diverse, global team that's genuinely committed to making a positive impact through what we do. Whether you're working across time zones or getting involved in initiatives that support local communities, you'll find real purpose in your work - and the freedom to grow in a supportive, forward-thinking environment.
Travel:
< 10%
What it takes to succeed:

• Minimum 3 years' experience in a legal assistant, legal secretary or legal ops support role.
• Excellent organisational skills, with the ability to manage multiple priorities across a distributed team.
• Comfortable working independently, yet collaborative in nature -- someone who thrives on enabling others to move faster with confidence.
• Calm under pressure, with a flexible, service-minded approach to shifting priorities.
• Basic understanding of legal terminology, contracts and documentation.
• Strong attention to detail, particularly with written documents, versioning and formatting.
• Clear communicator, both written and verbal, with a proactive and collaborative working style.
• Tech-savvy with demonstrated experience especially using word, pipeline/project tools, DocuSign and SharePoint.
• Familiarity with legal team workflows in fintech, payments, or high-growth technology environments.
• Experience working with legal templates, contract repositories or intake pipelines.
• Prior exposure to sprint or agile-style team operations.

Education & Experience:

• At least 3 years' experience in a similar role with references.
• Additional secretarial or legal admin training preferred.
• Certificate, diploma or degree in Legal Studies, Paralegal Studies, Business Administration or a related field is advantageous.

Skills Required