Job Description

Job Requisition Details
Requisition: 141485
Closing Date: 11 September 2025
Talent Acquisition: Precious Motlhako
Cluster and Location
Private and Personal Banking
Johannesburg, Sandton
Hybrid
Career Stream
Organisational Effectiveness (Learning and Od)
Leadership Pipeline
Manage Self: Professional
Job Purpose
As a Learning Designer and Developer, you'll leverage your business acumen and learning expertise to design and implement cutting-edge learning architectures that deliver real business impact. Your role will be crucial in creating human-centred, commercially relevant learning experiences that drive our strategic goals.
Job Responsibilities

• Provide expert learning experience design consulting and implementation skills, translating business strategies into impactful learning solutions.
• Partner with business SMEs and the Enterprise Learning Community and leverage design thinking to design and implement digital, blended, and augmented learning experience that deliver business value
• Manage large-scale learning projects from needs analysis to post implementation ensuring continuous

improvement and high-impact learning outcomes * Lead and implement the technical production of learning experiences, manage vendor relationships, and drive a culture of continuous learning through the design of exceptional learning experiences

• Instructional design of learning interventions.
• Design for digital learning
• Provide input to enhance processes that will improve the functioning of stakeholders' businesses.
• Determine the scope of work, including deliverables and timeframes, and conduct needs analysis.
• Meet required business needs by engaging with business and determining the preferred method/medium of learning transfer.
• Deliver on required learning intervention and create implementation plan/learning proposal, obtaining sign off.
• Determine graphical and other information to be obtained from stakeholders.
• Ensure learning interventions are appropriately positioned.
• Guide the decision if the material will be developed in-house or outsourced.

Job Responsibilities Continue

• Generate creative ideas based on data gathered on best practices, performance of competitors, data from clients, employees or subject matter experts and the research of new technologies.
• Ensure services are delivered within quality requirements.
• Minimise cost and duplication.
• Ensure learning implementation plan is created in cost effective manner and meets financial requirements.
• Meet financial requirements by ensuring training medium is designed in cost effective manner.
• Evaluate learning solutions/programs for efficiency and value-add.
• Network with relevant stakeholders.
• Build professional relationships and meet client needs.
• Understand and embrace the Nedbank vision and values, leading by example. Improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and by ensuring delivered systems, process, services and solutions are aligned.
• Enable upskilling and required corrective action by sharing knowledge and industry trends with team and stakeholders.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification
Relevant B-Degree or equivalent in Learning Experience Design or related field.
Minimum Experience Level

• 5+ years of extensive experience in design platforms, instructional design and learning technologies
• Proven track record in developing blended and digital learning solutions with significant business impact.
• Expertise in UI/UX, learning technologies, and instructional design.

Technical / Professional Knowledge

• Business terms and definitions
• Client service management
• Cluster specific operations
• Employee training/development
• Governance, Risk and Controls
• Industry trends
• Methods for measuring training effectiveness
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Training design
• Training effectiveness principles
• Training evaluation procedures
• Business writing skills
• Product Knowledge
• Management information and reporting principles, tools and mechanisms
• Cluster Specific Operational Knowledge
• Business Acumen
• Adjusting to a new work process
• Training Material development
• Develop training material
• financial principles
• learning and development

Behavioural Competencies

• Adaptability
• Continuous Learning
• Innovation
• Stress Tolerance
• Managing Work
• Quality Orientation

Please contact the Nedbank Recruiting Team at +27 860 555 566
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Skills Required