Job Description

The Learning Delivery Consultant II is responsible for designing and delivering comprehensive training programs. They assess training needs, develop and update training materials, and evaluate the effectiveness of training initiatives. They work independently and may lead small training projects.

Key Responsibilities:

Engage in one-on-one learner interactions: Foster strong connections with learners through personalized support and guidance, addressing their specific needs and questions. Provide coaching and reinforcement of theoretical and practical training: Use coaching techniques to reinforce both theoretical knowledge and practical skills, ensuring learners can apply what they've learned effectively. Create and develop relevant training materials and assessments: Design engaging and interactive training materials and assessments that capture learners' interest and facilitate effective learning. Analyze and compile assessment reports promptly and accurately: Evaluate assessment results, compile detailed reports, and provide timely and constructive feedback to individual delegates to enhance their learning experience. Ensure adherence to company and department policies, procedures, and compliance during training: Maintain a supportive learning environment while ensuring adherence to all relevant policies, procedures, and compliance requirements. Manage all administration and training records: keep meticulous records of all training activities, ensuring all administrative tasks are completed efficiently to support learner engagement. Provide key data and metrics for monthly training reports: Collect and analyze key data and metrics related to training activities and prepare comprehensive monthly reports to inform decision-making and improve learner engagement. Align training delivery with business objectives: Ensure that all training activities are aligned with the broader business objectives, making the learning experience relevant and meaningful for participants. Plan and manage workload flexibly to meet deadlines: Organize and prioritize tasks effectively, managing workload in a flexible manner to ensure all deadlines are met without compromising the quality of learner engagement

Qualifications and Experience:

A relevant tertiary qualification (ETDP; Train the Trainer or equivalent) 3- 5 years Relevant Technical | Systems training experience Experience in digital learning is preferred A firm understanding of adult learning styles

Skills:

Review and Reporting Managing Change Business Case Contribution Business Process Modeling (BPM) Enterprise Readiness Assessment Perform Gap Analysis Human resources systems and tools Presentation Creation Spreadsheet Expertise Employee Relations Learning Solutions Development Excellent instructional design & development skills

Behaviours:

Business Insight - applies market and business insights in order to drive organisational objectives Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.