Job Description

Company Description
iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a and help us empower small businesses in South Africa.

Youll be the architect of growth, working alongside the Learning Manager to craft and deliver learning solutions that actually make a difference. From spotting training needs to diving into analytics, developing engaging training material, and running impactful programs, youll help turn potential into performance.
Its not just about upskillingxe2x80x94its about future-proofing our people and making sure every learning experience leaves a lasting mark on the iK Tribe.
In addition to the above, you will:
Planning & Coordination:

• Sourcing details or service providers for learning and development interventions as defined by the learning objectives, alongside the Learning coordinator
• Brief service providers on the specific requirements of the programmes
• Communicate with stakeholders on course details
• Manage delegates responses for the relevant courses
• Assist in facilitating, collecting, capturing and sorting of any information arising from the training needs analysis
• Ensuring the project management boards where projects are managed are up to date
• Co-ordinate in-house and external training
• Preparing the training facilities (if internal or at an offsite venue)
• Organise travel, catering and accommodation requirements for service providers and or delegates
• Ownership of the training calendar/ plan for the year and assist in initiating these planned sessions
• Manage and facilitate the monthly induction programme for the business, including preparation of the induction presentation manual;
• Co-ordinate diaries for the Learning Manager and induction presenters

Learning & Development:

• Develop a competency frame, training needs analysis and a training matrix
• Work with finance to reconcile accounts relating to external service providers
• Produce compelling learning material using in house capacity or external service providers where necessary
• Collaborate with subject matter experts across the business to create learning material
• Proactively prepares creative and high impact communications to entice learners to engagement
• Ensure adherence to relevant legislation
• Support initiatives to drive a learning culture
• Liaise with the relevant SETAs for any skills programmes
• Support the business units with graduate programme initiatives and Learnership programmes
• Maintain the learning policy on an ongoing basis
• Develops assessment instruments to evaluate program effectiveness leveraging various assessment models
• Develops surveys to understand the business and learner needs

Reporting:

• Monthly reporting on all Learning and development areas to Stakeholders
• Reporting on monthly learning expenditure and ensuring the budget is constantly up to date
• Highlighting and analysing trends and patterns within the L&D space
• Ensure accurate record keeping monthly for reporting purposes
• Analyse learning and development evaluations and general feedback to drive continuous improvements to programmes and changes to service providers
• Updating all trackers for L&D
• Manage iKhokhas online learning platform, LinkedIn Learning, as a super user. This includes ensuring that licenses are up to date. Responsible for monitoring the effectiveness of LinkedIn Learning and making recommendations
• Assists with the Annual Training Report and Workforce Skills Planning report, and collation of supporting documentation
• Maintain and drive usage of the companys learning management system monthly

HR Admin:

• Assisting with ad hoc HR initiatives
• Assist employees with any L&D related queries
• Maintain regular contact with learners to ensure that any roadblocks are addressed proactively and learners are supported

Research:

• Proactively researches relevant topics, advancements in the field of fintech and learning & development
• Engage in continuous learning and professional development, keeping current with business trends and compliance requirements of the job
• Remain up to date with relevant trends in the learning domain and tech domain.

Qualifications
Degree in HR or any relevant tertiary qualification
Deal breakers:
3-5 years experience in a high-performing, fast-paced Learning & Development, Human Resources or Fintech environments.
Additional Skills & Knowledge:

• Functional experience in talent development, training, facilitation, general HR administration, managing SETA funded programmes;
• Instructional Design experience and developing creative learning material;
• Experience with Learner Management Systems and e-learning portals (including LinkedIn Learning);
• High sense of responsibility and pride in their work;
• Self-driven, go-getter who can prioritise work effectively;
• Accuracy in execution, attention to detail and reliability in meeting set deadlines and work with sense of urgency
• Strong analytical skills and database acumen;
• High learning agility and growth mindset;
• Effective communicator with strong verbal and written communication skills;
• Ability to work in a fast-paced environment and handle multiple projects on go;
• Outstanding interpersonal skills to build cross-functional relationships, partnering and teaming skills, and ability to influence others;
• Tech-savvy and proficient in MS Office applications, project management tools, and other on-demand, online meeting, web conferencing, and video conferencing applications that can facilitate communication and learning

Additional Information
Perks of joining the Tribe?

• Work in a high-growth company with tangible results you're accountable for.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (its true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.