We are seeking a talented and innovative Salesforce Technical Lead to join our team in Johannesburg, South Africa. As the Salesforce Technical Lead, you will play a crucial role in designing, developing, and maintaining high-quality Salesforce Solutions against required standards and timelines, that meet our clients' needs and drive our organisation's success, through the team of Salesforce Software Engineers / Developers that you will be responsible for.
Working closely with various architects you will design fit-for-purpose Salesforce solutions, which you will be responsible to get support for through our governance process. As a hands-on senior developer and configurator, you will:
Be responsible for the end-to-end technical delivery of the solution.
Be responsible for the technical design of the solution.
Be responsible for attaining support and approval of the solution through the bank's governance process.
Ensure configurations and code follow our approved standards.
Drive standardisation and reuse of solutions.
Ensure necessary refactoring of solutions to ensure they remain performant, secure, reusable, maintainable and in line with our architectures.
Be responsible for the overall quality of the solution.
Interpret business requirements.
Define technical tasks.
Perform end to end testing.
Supporting and troubleshooting technical questions, software and database issues
Lead, manage and mentor Salesforce software and quality engineers across your delivery teams to build and improve the engineering capability.
The Salesforce Technical Lead will be accountable for end-to-end delivery of all technical solution delivery (engineering aspects) in the identified delivery teams, adhering to set standards, practices and quality expectations:
Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders to meet required targets and therefore deliver value to the customer.
Build, code and review user and system interfaces including menus, screen dialogues, inputs, reports, validation and error correction, processing rules, access, security, audit controls, recovery routines and contingency procedures to ensure they are as per agreed specification.
Conduct quality assurance and approve developed code linked to supplied specifications for production deployment.
Construct, interpret and execute end to end system and program tests to verify correct operation of completed systems. Prepare test cases for unit testing purposes and review test cases as produced by other developers for unit testing purposes as required.
Qualifications
Qualifications
Minimum Qualifications
Bachelor's Degree in Computer Science, Software Engineering or Information Technology.
Post Graduate Degree:
Information Technology
Salesforce Certifications
Ideally should have the following Salesforce certifications:
Platform Developer I,
Platform Developer II
Platform App Builder
Experience Cloud Consultant
Copado Fundamentals 1 and 2
Experience Required
Software Engineering
Technology
5-7 years
Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment. Track record in capability and competency building and coaching of staff is required. Minimum 1-2 years' experience as a manager running a portfolio of 10+ technical experts
8-10 years
Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
Mandatory experience:
3-4 years Salesforce development experience (can be concurrent with the above Experience timelines). Ideally Salesforce development experience should be a combination of Salesforce Experience Cloud and Salesforce Service cloud and have involved Customer Facing solutions within Salesforce. While the applicant may not have played a technical lead role on a Salesforce project, they should at least have good experience as a Salesforce Team lead and be experienced in doing Salesforce code reviews / QA of code developed by their team members, coaching and mentoring the developers within their team and at a minimum have reached the stage where they are ready to move into a Salesforce Technical Lead role. Candidates experienced as a Salesforce Technical Lead will get preference. The incumbent should also have experience in:
Designing the Salesforce Solution alongside the relevant architects and presenting their solution designs to the relevant Salesforce architecture forums.
Linking the various parts of their solution together, understanding the dependencies and the potential impact of a change being made in one part of the solution to other parts of the solution.
Salesforce Dev Ops tools such as Copado and experience in deploying their Salesforce solutions between the various non-production environments such as SIT and Hotfix environments, and preparing their Salesforce solutions for deployment to production,
Best practices for Salesforce coding (and be able to quickly learn any specific requirements for Standard Bank) to ensure the quality of code stands up to scrutiny by automated code review software, such as CodeScan and to third party PR reviews of the code to be deployed,
Fostering a learning environment is their team so that their team is continually learning and improving in the quality of their development of code and how their solutions integrate and work together as a whole.
In addition, strong experience with / exposure to the following:
Apex
Lightening Web Components (LWC)
VF Pages
Aura Components
Copado
Platform Development
App Builder
FSC Knowledge
ffLib framework
SOQL, SOSL, and Salesforce APIs
Integration patterns and data modelling
Additional Information:
Behavioural Competencies:
Team Leadership
Fostering Teamwork
Leading by example
Adopting Practical Approaches
Articulating Information
Developing Expertise
Producing Output
Risk Management
Technical Competencies:
Agile Engineering
API Engineering
Automation
Cloud Computing
Continuous Deployment
Continuous Integration (CI)
Data Engineering
Design Thinking
Lightening Web Components
Infrastructure as Code (IaC)
Scalability and Reusability
Microservices
Non-abstract Large System Design (NALSD)
Observability (Application and Web Analytics)
Post-incidence Analysis
Reliability and Resilience, including Web Security Knowledge
System Integration
Test-driven Design (TDD)
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Checking Things
Developing Expertise
Documenting Facts
Embracing Change
Examining Information
Interpreting Data
Managing Tasks
Producing Output
Taking Action
Team Working
Technical Competencies:
Agile Engineering
API Engineering
Automation
Cloud Computing
Continuous Delivery (CD)
Continuous Deployment
Continuous Integration (CI)
Core Systems
Data Engineering
Design Thinking
Error Budgets
Incident Response
Infrastructure as Code (IaC)
Knowledge Management
Microservices
Non-abstract Large System Design (NALSD)
Observability (Application and Web Analytics)
Platform Engineering
Policy as Code
Post-incidence Analysis
Reliability and Resilience
Security Engineering
Service Level Management
Software Engineering Methods
Software Engineering Tools
Software Foundations
System Integration
Test-driven Design (TDD)
Threat Modelling
Please note:
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