To strategically lead the optimisation of service delivery processes within Group Risk and Corporate Affairs (RCA). This involves identifying opportunities, driving data-driven solutions, and fostering a culture of continuous improvement. The role also encompasses providing guidance to ensure alignment with business goals and enabling strategic decision-making across all business units, corporate functions, and the Africa Regions countries in which the organisation operates.
Qualifications
Type of Qualification:
Post Graduate Degree
Field of Study:
Business Commerce, Finance and Accounting, Information Technology, Mathematical Sciences, Engineering Sciences Study Direction, Quantitative Studies
Experience Required
Risk Business and Technology Services
Risk & Corporate Affairs
5-7 years
Minimum 5+ years of experience in data analysis, process improvement, or a related analytical role. Experience with identifying automation opportunities and participating in the implementation of automation solutions. Familiarity with statistical analysis and data visualisation techniques. Experience in the financial services industry is a plus. Experience working on cross-functional teams.
8-10 years
Minimum 8+ years of experience in data analysis, process optimisation, or a related field. Proven experience in identifying, designing, and implementing automation solutions that have yielded measurable improvements. Demonstrated experience in using statistical modelling, machine learning techniques, and data visualisation tools to drive business insights. Solid experience in financial services or a related highly regulated industry is preferred. Experience with project management methodologies
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Checking Things
Convincing People
Developing Expertise
Empowering Individuals
Examining Information
Interpreting Data
Meeting Timescales
Taking Action
Team Working
Upholding Standards
Technical Competencies:
Business Analysis Environments and Perspectives
Continuous Process Improvement
Data Analysis
Data Architecture
Data Compliance
Data Quality
IT Risk Management
Knowledge Management Systems
Knowledge of Banking & Financial Service
Process Analysis and Redesign
Process Governance
Product and Services Knowledge
Risk Management
Use of Process Design Tools & Systems
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