Lead Consultant
Bellville, Western Cape, South Africa
Job Description
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Our client is looking for a proactive, and energetic individual for a position as a Lead Consultant. What will you do? The core focus of this role is generating quality sales opportunities for the Distribution channels. Key responsibilities for this role are;
- Achieve the minimum production norms & targets set
- Quality outbound calls to clients with the aim of creating quality sales opportunities
- Adhere to the quality standards of the Sanlam Direct CCC
- Record client information and requests on the Sentrix system
- Handle and appropriately refer customer complaints and objections
- Matric (or equivalent qualification)
- Call Centre experience (Outbound would be an advantage)
- Previous financial services experience will be advantageous
- Minimum 3 years Call Centre experience
- MS: Office (Excel, Word, PP , Outlook)
- Knowledge of Sentrix
- Cultivates Innovation
- Client Focus
- Drives Results
- Collaborates
- Flexible and Adaptable
- Plans and Aligns
- Communicates Effectively
- Action Orientated
- Optimising Work Processes
- T reating Customers Fairly
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Job Detail
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Job IdJD1299322
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBellville, Western Cape, South Africa
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EducationNot mentioned