Job Description

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.



At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date:

23 May 2025

JOB TITLE:

JOB TITLE: LCS SUPERVISOR - RUSTERNBURG



We are seeking an LCS Supervisor to join our Rustenburg LCS team. You will be responsible for providing Metso's customers with professional technical support of its products.



This position is responsible for building and maintaining an active long-term relationship with key decision makers at customer site level and continuously promote Metso's value adding offering. Create a healthy business with high customer satisfaction.



In this position, you will report to the Manager LCS SAF East.



This position is mainly located in Rustenburg Northwest.



TEAM YOU BELONG TO



You will work closely with internal and external stakeholders, such as LCS Support Centre to assure a common understanding/application of technical and safety support and information to support and provide excellent customer service on Metso's equipment.



WHAT YOU'LL DO



You are responsible for the following per your allocated area of responsibility:



Responsible for managing contract agreements in various sites.

Including but not limited to the following operations:

Operations & Maintenance

Project upgrades and modernizations

Responsible for the Health & Safety Culture on site.

Responsible for delivery according to the scope of contract and any deviations from the agreement.

Responsible to ensure process compliance of the site

Responsible for all communications i.e. performance reviews, daily, weekly and monthly reporting as well as escalation of issues.

Give input to sales opportunities from a perspective of delivery and capacity management including up-sales and renewals of existing agreements.

Managing the maintenance service team

Managing the supplier/contractor SLA

Managing the site stakeholder relationship including the customer, suppliers and service providers.

Requirements & Competences



Requirements & Competences



Safety mindset

Experience from delivering large service agreements and site or production management

Basics in financials and financial controlling

Good people management skills

Project management skills understanding Metso technologies and service offerings and processes

A hands-on supervisor for Metso equipment oversees for e.g crushers the daily preventive inspection of crusher equipment, ensuring it runs efficiently and safely



Performance Metrics



Financial



Cost control, budget compliance and formulation



Operational



O&M assist availability and utilization analysis.

Safety KPI's

Conducting customer & employee satisfaction survey's

Utilization rate

Operational SER KPI's

Agreement specific KPI's

Coordinate and mange RCA's



Collaboration & Stakeholders



Co-operating with all functions in Africa market area in customer relations.

Co-operating with business units, business lines and product lines.

Sales and site account managers

Unions, officials and associations



WHO YOU ARE



Grade 12 (Matric)

Technical qualification (preferred)

Experience in the area of Mechanical Maintenance

Leading a team of operational and maintenance teams

Relevant industry knowledge including international business relations

Maintenance planning and scheduling

Planning and organising risk management.



ESSENTIAL SKILLS AND ABILITIES FOR THIS ROLE



Project management skills in global and multi-cultural environment

Strong analytical skills and ability to travel frequently

Highly motivated individual with the ability to work under stress and meet the deadlines

Must be capable of effectively and accurately working on several projects at one time, and (organizing, prioritizing tasks and working in a fast-paced environment

Strong communication, co-operation, interpersonal and presentation skills,

Experience in ERP systems (preferably SAP)

Strong management and communication skills, team building skills, drive and performance orientation



WHAT'S IN IT FOR YOU



An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.

Compensation and rewards - Global incentive program tied to business and performance targets.

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities

Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Hiring Manager:

Sarel Janse van Rensburg



How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people



Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.



Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.



Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.



metso.com